Admin Assistant - Care Home

Job summary

ABOUT THE ROLE Alternate weekends work required. 40hrs contract per week. As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Main duties of the job

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. You'll handle phone calls, manage files, support managers, meet visitors, engage with residents, and assist prospective clients. You need good computer skills, a confident telephone manner, and an interest in people. We'll offer you development opportunities through tailored courses. Benefits include competitive pay, sector-leading rewards, free training, wellbeing tools, retail discounts, a Refer a Friend bonus scheme, Employee of the Month rewards, and Long Service Awards, plus a Pension scheme with employer contributions from 3%.

About us

Barchester Healthcare is a leading provider in the UK care home sector, known for delivering quality care and support. With a strong focus on creating a vibrant and happy environment for residents, Barchester operates over 200 care homes and seven independent hospitals across the country. The organisation prioritises the well-being of both its residents and staff, offering various developmental opportunities and a comprehensive rewards package. Employees at Barchester are encouraged to develop their skills through courses designed to build confidence and enhance responsibilities. The organisation is dedicated to maintaining a high standard of care, reflecting the quality one would expect for their loved ones. Barchester Healthcare's commitment to excellence is evident in its wide range of benefits, supportive work environment, and continuous efforts to provide innovative care solutions to meet the evolving needs of its residents.

Details

• Date posted: 18 July 2026
• Pay scheme: Other
• Salary: Depending on experience Salary expectations will be discussed at interview stage.
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: 1527938481
• Job locations: Barchester Healthcare, Norwich, NR9 3AP, United Kingdom

Job responsibilities

ABOUT THE ROLE

Alternate weekends work required.

40hrs contract per week.

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.