Admin Assistant - Care Home

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In retur

Main duties of the job

As an Admin Assistant at Barchester care home, you will perform various duties to support the quality care and support required by the residents. Your role will involve answering phones, managing files, supporting managers, greeting visitors, engaging with residents, and showing prospective clients what makes Barchester unique. The environment you will help create is vibrant and happy. Barchester looks for individuals who can multi-task, have good computer skills, and possess a confident telephone manner. A genuine interest in residents and their families is important, and opportunities for skill development and confidence building will be provided. The rewarding role is complemented by a competitive pay rate, free training and development, access to wellbeing and support tools, retail discounts, a referral bonus scheme, recognition rewards, and a workplace pension scheme, among other benefits. This role is ideal for those who seek to use their administrative and interpersonal skills in an enriching environment dedicated to quality care.

About us

Barchester Healthcare is a leading provider of care services, offering a range of health and care services in care homes across the UK. Known for its commitment to quality care for residents, Barchester places a strong emphasis on creating a vibrant and supportive environment. The organisation values its staff, offering competitive pay rates, training, and development opportunities to enhance their skills. Barchesters approach integrates the needs of its residents with the capabilities of its dedicated staff, fostering a culture where everyone works together towards common goals. Its comprehensive rewards package reflects a deep appreciation for the staff's contributions and aims to support them in delivering exceptional care. Barchester prides itself on being different by paying attention to detail in its services and care offerings, ensuring that every residents personal needs are met with the professionalism and empathy expected of such a renowned organisation. This focus on quality and community makes working with Barchester a truly rewarding experience.

Details

• Date posted: 04 July 2026
• Pay scheme: Other
• Salary: £13.21 an hour
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: 1523334062
• Job locations: Barchester Healthcare, Peterlee, SR8 5UP, United Kingdom

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.