Admin Assistant - Care Home

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. 32 hrs per week (4 days 9am-5pm) mainly Mon-Fri, occasional weekends may be needed for cover. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3%.

Main duties of the job

The role of an Admin Assistant at Barchester care home involves a variety of responsibilities pivotal to ensuring quality care and support for residents. Responsibilities include answering calls, managing files, supporting managers, greeting visitors, interacting with residents, and guiding prospective clients through the facilities. Candidates need strong multi-tasking abilities, computer skills, and a confident telephone manner. Crucially, being personable and genuinely interested in residents and their families forms a core requirement. The job offers development opportunities, with courses available to enhance skills and confidence. The work week includes 32 hours, primarily Monday to Friday, with occasional weekends for coverage.

About us

Barchester Healthcare is a reputable organisation dedicated to delivering high-quality care services within the care home sector. Operating across various locations, Barchester focuses on providing nurturing environments for residents, characterized by safety, comfort, and support. The company's ethos revolves around respect and dignity, ensuring that residents feel valued and cared for. Barchester strongly emphasizes professional development, offering training and development across roles within their facilities. By fostering a vibrant and happy atmosphere in their care homes, Barchester aims to make a positive impact on the lives of both residents and staff, continually seeking to improve services and outcomes.

Details

• Date posted: 11 June 2026
• Pay scheme: Other
• Salary: £13.81 an hour
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: 1511407686
• Job locations: Barchester Healthcare, Bristol, BS16 1AH, United Kingdom

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

32 hrs per week (4 days 9am-5pm) mainly Mon-Fri, occasional weekends may be needed for cover.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.