Admin Assistant - Care Home

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimi

Main duties of the job

This Admin Assistant position at Barchester care home involves various responsibilities to ensure quality care and support for residents. The role requires answering phones, managing files, assisting managers, and engaging with visitors, residents, and prospective clients. To be successful, candidates should possess strong multitasking abilities, good computer skills, and a confident telephone manner. A genuine interest in interacting with residents and their families is essential. Opportunities for skill development through specialized courses are available. The role offers a competitive hourly wage and an extensive benefits package, including training, wellbeing support, retail discounts, and a referral bonus scheme.

About us

Barchester Healthcare is a prominent provider of high-quality care services in the UK. It operates numerous care homes and specialized care facilities dedicated to the wellbeing of their residents. The organisation is committed to delivering exceptional care and support, ensuring a positive and vibrant environment. Barchester Healthcare places a strong emphasis on the professional development of its employees, offering various training programs and opportunities for career advancement. The company values its workforce and recognizes their contributions through competitive pay and comprehensive benefits. By focusing on the needs and preferences of both residents and staff, Barchester Healthcare strives to maintain a high standard of care, meeting the expectations of service users and creating a nurturing environment for everyone involved.

Details

• Date posted: 03 July 2026
• Pay scheme: Other
• Salary: £15.87 an hour
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: 1523302979
• Job locations: Barchester Healthcare, Ferndown, BH22 9EU, United Kingdom

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

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