Job summary
*This role is working across our Merseyside Cluster. Weekly travel to all 4 units is required
Do you enjoy working within a busy office or reception environment, where no two days are the same?
Do you have experience of general administrative procedures?
We are looking for an experienced Admin Assistant to come and join our four units in our Merseyside Cluster. As the Admin Assistant you will be responsible for completing all administrative and client support tasks within the unit, supporting clients through their episode of care.
This unit-based role is working 30 hours per week flexibly over Monday to Friday, a rota is given in advance. Travel will be required to all 4 units on a weekly basis.
A detailed shift pattern and salary information can be found below in the further information section.
About You
You will have strong experience of working within an office environment, where you have carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
Main duties of the job
- Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
- Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
- Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and dispatch statistical information and reports.
We are also looking for:
- Experience of dealing face to face with clients who may be angry or upset, within a care environment.
- Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
- Good attention to detail, supportive towards colleagues and clients and an effective team player.
About us
The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.
When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.
Working with us - benefits include:
- 34 days annual leave (including bank holidays)
- Life assurance at 3 salary
- Defined contribution pension scheme
- Access to GP 24/7, 365 days a year
- MyMindPal mental fitness app and 24/7 counselling support
- Online discounts, discounted gym membership, and other lifestyle benefits
- Family-friendly policies to support work-life balance
Safeguarding, Equality & Diversity
BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.
We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.
Details
- Date posted: 08 July 2026
- Pay scheme: Other
- Salary: £24,484 to £27,583 a year pro rata for part-time - Depending on skills and experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: B0201-MERCL-AA-30-1
- Job locations: Central Liverpool PCN Hub, 81 London Road, LIVERPOOL, L3 8JA, United Kingdom, BPAS, The Gateway, 85 Sankey Street, WARRINGTON, WA1 1SR, United Kingdom, British Pregnancy Advisory Service, 32 Parkfield Road, Aigburth, LIVERPOOL, L17 8UJ, United Kingdom, The Millennium Centre, Corporation Street, ST. HELENS, WA10 1HJ, United Kingdom
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.
If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.
Salary £24,484 - £27,583 per annum pro rata (£13.08 - £14.73ph). Depending on skills and experience.
Shift Pattern 30 hours per week - 4 x 7.5 hour shifts. To be worked flexibly across the 4 units over Monday to Friday.
Locations
BPAS Liverpool (L3 8JA) unit will be classed as your base unit, and mileage to the other units as part of your normal duties will be reimbursed at rate as determined by the BPAS Expenses policy in place at the time.
- BPAS Liverpool, Central Liverpool PCN Hub, 81 London Rd, Liverpool, L3 8JA
- BPAS Merseyside, 32 Parkfield Rd, Liverpool L17 8UJ
- BPAS Warrington, Youth Advice Shop, The Gateway, 89 Sankey St, Warrington WA1 1SR
- BPAS St Helens, The Millennium Centre, Corporation St, Saint Helens WA10 1HJ
Apply now Interested in making a difference? Apply today to join our team.
Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.
Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.
References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.
Person specification
General
Essential
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
- Are you aware we are unable to offer Visa sponsorship to this role?
- This role is for 30 hours per week over Monday to Friday. Can you commit to this?
- This role is based in our 4 units in Liverpool with weekly travel expected to all (Liverpool, Merseyside, st Helen's and Warrington). Can you travel to them all?
Desirable
- Please list any further information you wish to add in support of your application for this role.
Experience
Essential
- Administration experience gained within an office environment and general office duties Experience with clerical procedures including the checking of documentation Experience of telephone and reception procedures
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
WhatsApp job alerts
Get instant WhatsApp alerts for Medical Secretary roles in Warwick
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Admin Assistant - 30 hours with British Pregnancy Advisory Service (BPAS) in Warwick, Midlands, England. It is listed as a Administrative and IT role. The advertised salary is £24,484 to £27,583 a year. The contract type is Permanent. The application deadline is 22 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (08 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.