Admin and Clerical

Job overview

Please note this vacancy may close early.

Applications are invited from well-motivated, enthusiastic persons for the post of Clerk Receptionist in  East Lancs Sexual Health Services.

Applicants should have experience of working with the general public on a day to day basis. Experience of clerical work and having excellent organisational skills would be beneficial. Sexual Health Services uses their own IT patient record system and therefore the candidate must be computer literate as well as being practical and adaptable. Well developed communication skills and an ability to work as part of a team are vital requirements for this post.  Due to the specialist nature of this service, an open, non-judgemental and positive attitude is necessary. Shift patterns may potentially include working long days, evenings and weekends  and working at our sites across East Lancashire.

When applying for this position, it is essential that you read the job description and person specification. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience. Please note that the people reviewing your application will be seeking evidence that you meet the essential criteria of the person specification. In line with the Department of Health guidelines, the Trust operates a strict smoke free policy.

Main duties of the job

The successful candidate will be expected to demonstrate the following skills:

• Ability to deliver services that are customer focused in a demanding environment
• Professional telephone skills
• The ability to accurately maintain and update system records
• Knowledge of clinical systems.

Commitment to undertake ongoing in-service training and development is essential.   You should be motivated, keen to learn and ready to embrace change.  Our commitment to you is to provide the environment for this to happen,  and to ensure that you are part of a defined  preceptorship programme.

If you are motivated to deliver high standards of care and have the personal qualities and characteristics as outlined, then this could be the post for you.

Detailed job description and main responsibilities

The post holder will assist in the provision of clerical support to the team members working  in East Lancs Sexual Health team by undertaking basic office procedures in order to maintain an effective and efficient office system. Shift patterns may include working long days, evenings and weekends.

Face to face and telephone contact with members of the public will be undertaken, and the checking of clinic registration forms to ensure they have been completed correctly.  Such information will include patient date of birth, address, GP, and telephone numbers.