Job overview
As the General Manager: Neighbourhood Team ( Guildford, Waverley & Surrey Heath) , you will provide strategic and operational leadership for integrated adult mental health services within a neighbourhood-based model of care. You will be responsible for ensuring services are safe, effective, person-centred and aligned with local and national priorities, while driving service improvement, performance, quality and innovation.
Working closely with clinical leaders, GPs, social care partners, people with lived experience and wider stakeholders, you will lead multidisciplinary teams to deliver high-quality mental health care, develop strong partnerships across the system and support the ongoing transformation of services.
The role requires an experienced, values-driven leader with a strong background in adult mental health, change management, workforce leadership and financial stewardship.
You will play a key role in shaping and evaluating new models of care, improving outcomes for local communities, reducing health inequalities and ensuring that services remain accessible, inclusive and responsive to the needs of the people they serve.
If you are invited for the interview, as part of the interview process there are psychometric assessments to be completed before the interview (remotely). On the day, you will complete an in-tray exercise before the interview.
To discuss this role, please contact Rama Shrestha.
Main duties of the job
Key Responsibilities: 1. Operational Oversight: Responsibility for the operational management of the adult mental health teams, ensuring alignment with the local PCN/neighbourhood sites.
Responsibility for the functioning of the teams, ensuring that it delivers high-quality mental health care in line with organisational, ICB and national NHSE standards.
- Performance Management and Productivity:
Oversee the teams operational performance, ensuring adherence to clinical, financial, and operational targets. This includes monitoring case load and ensuring the team meets key performance indicators (KPIs).
Provide monthly assurance reports to senior management, detailing teams performance, any variance in deliverables, and a clear action plan for addressing discrepancies. Proactively identify any risks and implement mitigation strategies.
- Collaboration with the Professional Leads: Work closely with professionals to ensure safe, effective, and person-centred care delivery within the teams. Regularly working together to assess team performance and implement strategies to improve efficiency.
Collaborate to review care pathways and identify opportunities for service improvement, ensuring that operational targets and clinical standards are met.
Detailed job description and main responsibilities
Please check the job description and personal specification document for more information on the requirement for this job.
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Experience
Essential
- Significant relevant experience of operating effectively as a senior leader in a health or social care environment
- Experience of working in adult mental health services
- Proven ability to successfully manage Change and Service Redesign
- Experience of working closely with people with lived experience and Carer representative to co-design improvements to system level service delivery
Qualifications
Essential
- HCPC or RMN registration NMC, SWE or HCPC
- Professional qualification at Diploma/Degree level i.e. RMN, HCPC, SWE
- Leadership/management qualification or relevant training and experience
- Evidence of continuing professional development
WhatsApp job alerts
Get instant WhatsApp alerts for Manager and Corporate roles in Leatherhead
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for 8B Neighbourhood Locality General Manager South West with Surrey and Borders Partnership NHS Foundation Trust in Surrey & Borders Partnership NHS Foundation Trust. It is listed as a Manager and corporate role. The advertised salary is £66582.00 to £77368.00. The contract type is Permanent. The application deadline is 09 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.