Job overview
Maternity Ward Clerk - 37.5 hours a week (full time basis)
The post will close once we have received a sufficient number of applications.
We have an exciting opportunity for an exceptional candidate to join the the the Integrated Women, Children's & Sexual Health directorate as a Maternity Ward Clerk on a 37.5 hrs a week/full time basis. The successful candidate will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement. They will be able to demonstrate advanced communication and organisational skills, use their initiative and show problem-solving skills. Excellent attention to detail and a passion for patient care is essential.
Main duties of the job
24/7 Maternity Receptionist/Clerical Officer
The post holder will be responsible for delivering an effective and efficient support service to assist in the provision of quality patient care. This will include general clerical, administrative and reception duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.
Detailed job description and main responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Person specification
General
Essential
- Educated to GCSE / O’ level or equivalent, including Grade C or higher in English and Maths (2) NVQ Level 2 or equivalent (2)
- Experience of working in a healthcare environment, NHS (2) Customer Service/Support experience (2) (2) Evidence of on-going continuous personal development (CPD) and training (2)
Knowledge and Experience
Essential
- Show tact and diplomacy(2)
- Able to discuss sensitive issues with clinicians, doctors, midwives and the general (2)public. (2)
Desirable
- NHS experience (2)
- Knowledge of Cerner (2)
- Knowledge of maternity pathway (2)
- Knowledge of HIM tracking / medical records (2)
Knowledge and understanding
Essential
- Knowledge of customer service (2)
- Willing to undertake inhouse training (2)
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Applying for this NHS job
This advert is for 24/7 Maternity Receptionist/Clerical Officer with Croydon Health Services NHS Trust in Thornton Heath, London, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £30,142 p.a inc HCAS. The contract type is Permanent: The role requires out of hours working, including weekends and nights on 24/7 rota.. The application deadline is 03 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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