
Search for more NHS jobs in Norwich
Job overview
An exciting opportunity has arisen within the Trusts Access Team to appoint full time 18 Week Pathway Coordinators.
You will work closely with The Trust Access and Data Quality teams to assist in improving the quality of data associated with the recording of 18-week Referral to Treatment (RTT) rules and reporting errors or issues via defined escalation routes.
Main duties of the job
To support the Trust in providing complete, accurate, timely and appropriate data and information for 18-week mandatory returns within national and local timescales.
To assist in improving the quality of data associated with RTT by developing expert knowledge of RTT rules and providing training and support to operational teams as required, by ensuring that best practice is applied consistently and that common errors are identified and addressed
To ensure accurate, complete, and timely data entry and validation of Referral to Treatment (RTT) pathways in accordance with both national and local 18 week rules.
Undertake systematic review of Patient Tracking Lists (PTLs), focusing on patients approaching or exceeding 18 weeks, and follow up as required.
Ensure all new admissions to waiting lists have been assigned an accurate RTT status within the appropriate timeframe
Detailed job description and main responsibilities
- To develop a thorough understanding of national and local rules relating to RTT and to act as an expert on RTT
- To use this expert knowledge to train and support other members of staff, including but not limited to medical secretaries, ward clerks, clinic clerks and waiting list officers.
- To assist in validating the achieved admitted and non-admitted data on a weekly basis as required to ensure the accuracy of the RTT outcome codes and data completeness for the 18 week mandatory returns.
- To assist operational teams in ensuring that all patients added to the admitted waiting list have their RTT status validated within one week of addition to the list, including directly validating records to ensure that this deadline is met when required
- To ensure recorded clock starts/stops are valid and in compliance with 18 week clock rules
- To undertake systematic review the RTT pathways of all patients on the PTL exceeding 18 weeks.
- To assist in the validation of tertiary patients in ensuring 18 week pathways are not exceeded and pathways are completed.
- Demonstrate knowledge of the cancer pathway and implement it when required.
- To assist in RTT data collation and analysis using PAS, Excel, Patient Records, WEBICE or other relevant tools, using corporate and/or departmental data as required
Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person specification
Skills
Essential
- Able to use own initiative and work autonomously
- Advanced skills in windows based systems and an ability to use all Microsoft Office applications
Desirable
- Knowledge of RTT standards and reporting methods
Experience
Essential
- Significant Administrative experience within the NHS
Qualifications
Essential
- Good standard of literacy and numeracy (GCSE or equivalent, at grade C or above in Mathematics and English)
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Medical Secretary roles in Norwich
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for 18 Week Pathway Coordinator with Norfolk and Norwich University Hospitals NHS Foundation Trust in Norwich, East of England, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 05 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (30 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
