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Job requirements
Essential
39 listedRequirements the employer expects applicants to meet.
- Knowledge
Awareness and understanding of mental health and emotional problems including self-harm and suicide.
- Knowledge
Ability to communicate with children, young people and families around sensitive issues
- Knowledge
Knowledge of child development.
- Knowledge
Ability to support CYP and families with emotional and behavioural issues
- Knowledge
Ability to engage children and young people in recovery focused, resilience building activities
- Knowledge
Thorough knowledge of safeguarding legislation and responsibilities.
- Experience
Experience of working with children, young people (CYP) and/or families in varied contexts
- Experience
Experience of offering advice and support to CYP and families.
- Experience
Experience of family work/ group work
- Experience
Experience of working with other agencies
- Experience
Experience of working autonomously and managing own workload
- Experience
Experience of supporting and working as part of a team
- Experience
Experience of working with IT systems
- Skills and Abilities
Skills in supporting CYP and families with emotional and behavioural issues
- Skills and Abilities
Skills in engaging children and young people in recovery focused, resilience building activities
- Skills and Abilities
Skill in understanding and managing complex presentations within complex systems.
- Skills and Abilities
Skills in communicating empathically and effectively even when people are highly dysregulated and potentially abusive.
- Skills and Abilities
High level of emotional resilience to be able to keep thinking and performing skilfully under pressure.
- Skills and Abilities
Well -developed organisational skills
- Skills and Abilities
Ability to work as part of a team and use initiative.
- Skills and Abilities
Ability to work across agencies and within a multidisciplinary context
- Skills and Abilities
Computer literate
- Skills and Abilities
Belief in the child centred, needs led, recovery focused values base of the service.
- Skills and Abilities
Able to prioritise work delegated by a mental health professional
- Skills and Abilities
Ability to create innovative solutions alongside CYP to help them meet identified goals
- Skills and Abilities
Able to collect, record and organise information and data systematically
- Skills and Abilities
Ability to develop cooperative networks with external agencies
- Skills and Abilities
Evidence of commitment to user and carer involvement
- Skills and Abilities
A willingness to be flexible to the demands of the role
- Skills and Abilities
An ability to uphold good practice in a non - judgemental way in difficult situations
- Skills and Abilities
An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
- Skills and Abilities
Display a positive attitude to role of supervision and to supporting colleagues
- Skills and Abilities
Highly motivated and professional approach
- Education / Qualifications
National Youth Agency accredited Youth Work qualification/Graduate Diploma in Child and Adolescent Mental Health Practice, or equivalent experience
- Work Related Circumstances
Willingness to work flexibly to meet the needs of the service which will include travelling, supporting CYP in their own homes or within varied settings.
- Work Related Circumstances
Willingness to work nights and unsocial hours
- Work Related Circumstances
Use of a car or access to a means of mobility to travel across the footprint in line with service needs
- Work Related Circumstances
Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
- Work Related Circumstances
Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Desirable
6 listedAdditional qualities the employer would prefer.
- Knowledge
Knowledge of evidence based interventions for common mental health and emotional problems
- Knowledge
Working knowledge and understanding of the Mental Health Act
- Experience
Experience of multidisciplinary working in mental health care with complex cases.
- Experience
Presentation/ teaching and training skills in mental health
- Experience
Experience of working in a child and adolescent mental health setting
- Education / Qualifications
BA in Youth work or Youth and community work
Job overview
We are excited to offer an opportunity for a motivated Band 4 Youth Support Worker to join our innovative Child and Adolescent Mental Health Services (CAMHS) Community Crisis Care Service. In this vital role, you will provide practical and emotional support to young people experiencing acute mental health crises, helping them navigate challenges and build resilience. Our service runs 365 days of the year 8am-8pm.
This role offers a unique opportunity to make a meaningful difference in the lives of young people and their families. You will be part of a forward-thinking, compassionate, and ever-expanding team dedicated to improving outcomes for young people through person-centered care and tailored interventions.
As a valued member of our team, you will play a crucial role in supporting young people in crisis, helping them develop coping strategies, regain independence, and work towards recovery. You will also collaborate with other professionals to ensure holistic, needs-led support.
As part of our CAMHS Crisis Care service, you’ll gain invaluable experience, enhance your skills, and contribute to the development of innovative approaches to youth mental health care.
Main duties of the job
- Provide emotional and practical support to young people experiencing crisis, ensuring they feel safe, heard, and empowered during distressing times.
- Assist in assessments under professional guidance, identifying the young person’s strengths, challenges, and support needs to inform tailored interventions.
- Facilitate therapeutic activities across home, community, and clinical settings, promoting engagement in self-care, education, social interactions, and meaningful activities that support recovery.
- Offer hands-on support to young people and families, helping them navigate daily challenges, reduce isolation, and prevent crisis escalation.
- Work collaboratively within a multidisciplinary team, including nurses, social workers, assistant psychologists, and other professionals, ensuring a joined-up, holistic approach to care.
- Maintain accurate records, monitor progress, and provide feedback to inform ongoing care planning and intervention strategies.
- Support young people through transitions and discharge planning, assisting their reintegration into school, home, and community life post-crisis.
- As part of the CAMHS Crisis Care service, provide intensive short-term support, focusing on recovery-oriented care plans that promote resilience and reduce the likelihood of future crises.
This role involves direct engagement in emergency, community, and home settings, ensuring flexible, responsive support tailored to each young person’s needs.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading.
Explore ‘Inside MFT – Your Candidate Place’
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place. This welcoming one‑stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.
To access ‘Inside MFT – Your Candidate Place’, simply click on the relevant PDF document under the ‘Documents to download’ heading and once opened, you can either scan QR code or click on the link provided.
Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.
Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Disclosure and Barring Service (DBS) check
As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.
What is a DBS Check?
A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:
Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.
Enhanced DBS: Includes the above, plus any additional information held by local police that’s considered relevant to the role.
Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists.
Who Needs a DBS Check
Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.
The Costs for a DBS
At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.
For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december
DBS Update Service
Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Youth Support Worker - CAMHS Community Crisis Care with Manchester University NHS Foundation Trust in Manchester, England. It is listed as a Band 4 Support worker role. The advertised salary is £28,392 - £31,157 Per Annum, Pro Rata. The contract type is Permanent. The application deadline is 13 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (06 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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