Job requirements
Essential
20 listedRequirements the employer expects applicants to meet.
- Skills
Effective communication and interpersonal skills, able to deal with all levels in the organisation in a confident and assertive manner.
- Skills
Minute taking
- Skills
Negotiation and influencing skills
- Skills
Commercial aptitude and commitment to saving money for the NHS.
- Skills
Ability to provide a customer focussed approach
- Skills
Ability to use persuasive and motivational skills
- Skills
Confidence when working with and influencing senior stakeholders.
- Skills
Effective team work.
- Skills
Ability to prioritise daily and longer term priorities, where there are conflicting demands.
- Skills
Ability to handle conflict and manage challenging conversations and deliver difficult messages.
- Skills
Work in a calm and professional manner when under pressure.
- Skills
Ability to work to tight deadlines and maintain accuracy and attention to detail.
- Skills
Computer literate.
- Skills
Numeracy and literacy skills.
- Skills
Professional friendly demeanour with good customer service skills.
- Knowledge
Understanding of administrative processes and systems in a busy environment.
- Experience
Significant administrative experience in an Agency/HR/Recruitment/Operational/Commercial or Customer Service setting
- Qualifications
GCSEs in maths and English
- Qualifications
NVQ3 or relevant professional/ work experience
- Qualifications
Working knowledge and experience of Microsoft packages (especially Word and Excel)
Desirable
4 listedAdditional qualities the employer would prefer.
- Knowledge
Understanding of Staff rostering particularly within the NHS or healthcare setting.
- Knowledge
A knowledge of NHS Terms and Conditions of Service.
- Experience
Experience of working with electronic rostering systems/ESR or other HR solutions/payroll.
- Qualifications
Public Sector (particularly NHS) or Commercial
Job overview
Band 3 - Workforce Roster Administration Assistant - 37.5 hours per week
An exciting opportunity has arisen within the Workforce Roster team for a Band 3 Workforce Roster Administration Assistant. The role of the department is to support the Trust in the use of eRoster, Loop, SafeCare and eCommunity. It is also an exciting time for the team with the upcoming roll out of eRoster to the remainder of the Trust, implementation of ESR Go and Stream.
Main duties of the job
As an Workforce Roster Administration Assistant you will work within a growing team to support wards and departments to promote safe, transparent and cost effective staff planning through the effective rostering practice. You will be one of the first people that system users contact for help, support and advice.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
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Applying for this NHS job
This advert is for Workforce Roster Administration Assistant with North Cumbria Integrated Care NHS Foundation Trust in Carlisle, England. It is listed as a Band 3 Administrative assistant role. The advertised salary is £25,760 - £27,476 Per Annum. The contract type is Permanent. The application deadline is 02 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.