Job requirements
Essential
10 listedRequirements the employer expects applicants to meet.
- Experience
Extensive HR experience: Proven track record of managing complex employee relations cases, organisational change, and workforce planning. Must be confident in applying employment law and HR best practices in a fast-paced, operational environment.
- Experience
Line management or mentoring experience: Ability to lead, coach, and develop HR professionals, ensuring high performance and continuous professional growth within the team.
- Experience
Experience in a unionised environment: Skilled in building constructive relationships with trade union representatives and managing consultations and negotiations effectively.
- Skills and Knowledge
Data-driven decision-making: Strong analytical skills with the ability to interpret HR metrics (e.g., absence, turnover, engagement) and translate insights into actionable strategies that improve workforce outcomes.
- Skills and Knowledge
Training and facilitation skills: Experience in designing and delivering engaging training sessions and workshops for managers and staff, with a focus on practical application and measurable outcomes.
- Skills and Knowledge
Excellent communication, negotiation, and report-writing skills
- Skills and Knowledge
Problem-solving and coaching ability: Demonstrated capability to support managers through complex situations, offering practical solutions and coaching to build capability and confidence.
- Skills and Knowledge
Comprehensive knowledge of employment law and HR best practices: Up-to-date understanding of UK employment legislation and its practical application in a business context.
- Skills and Knowledge
Commitment to equity, diversity, inclusion, and wellbeing: Passionate about creating a fair and inclusive workplace. Experience in leading or supporting EDI initiatives and promoting a culture of wellbeing and psychological safety.
- Education and Qualifications
CIPD qualification Level 5 and above or equivalent
Desirable
1 listedAdditional qualities the employer would prefer.
- Education and Qualifications
CIPD qualification Level 7
Job overview
We're looking for a dynamic, forward-thinking Workforce Business Partner (WBP) to join our Workforce team and help deliver meaningful change across our organisation.
Working closely with operational leaders and reporting to the Senior Workforce Manager, this is a high-impact role designed to lead on all things people-related – from proactive absence management to embedding a positive, inclusive workplace culture.
As a Workforce Business Partner, you will be aligned and embedded within Operational Groups.
The Operational Workforce Team is a small team, which links into a wider Workforce Team, and has strong links to the Communications Team. The team is progressively looking at ways to innovate and drive changes in policies and ways of working.
If you are successful at shortlisting the interview will involve a presentation/assessment element and will be with members of the Workforce team and our Operational colleagues.
Main duties of the job
You will:
- Partner with your operational leaders to deliver our People Strategy and drive workforce performance.
- Lead on reducing sickness absence through data-driven interventions and early support.
- Collaborate with Occupational Health, Wellbeing, and Union representatives to ensure fair, consistent and preventative practices.
- Provide expert advice across the full employee lifecycle – including Employee Relations, performance, organisational change and workforce development.
- Champion a culture of equity, diversity, inclusion, and psychological safety.
- Design and deliver impactful training, particularly around absence management and leadership capability.
- Utilise workforce data to provide insights that shape strategic decisions and improve staff experience.
We’re looking for someone who is:
- CIPD Level 5 qualified (Level 7 desirable).
- Experienced in delivering Workforce support in a complex, fast-paced environment – including employee relations, organisational change, and workforce planning.
- Comfortable being a visible presence on-site – engaging with staff and managers directly to build relationships.
- A confident communicator with strong influencing skills – able to build trust at all levels, including senior leadership.
- Skilled in data analysis and using workforce metrics to drive improvements.
- Experienced in a unionised environment, with strong negotiation skills.
Detailed job description and main responsibilities
Please find attached our job description for full details.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).
If you currently work for NTW Solutions on AfC terms and and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.
Anyone currently paying into the NHS Pension scheme will be able to retain this
Applicant requirements
You must have appropriate UK professional registration.
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Applying for this NHS job
This advert is for Workforce Business Partner with NTW Solutions Limited in Gosforth. It is listed as a Business partner role. The advertised salary is £26.61. The contract type is Permanent. The application deadline is 26 Oct 2026.
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