WHSCT Support Worker Band 4

Job details

• Branch: Western Health & Social Care Trust
• Location: Tyrone & Fermanagh Hospital
• Directorate: Woman & Childern's Service
• Salary: Band 4 (£27,485 - £30,162)
• Contract Type: Temporary
• Opening Date: 26/08/26
• Closes: Wed, 09 September 2026 @ 3:30 PM
• Interview Dates: TBC

Notes

TERM TIME MONDAY - FRIDAY 9-5 If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026”. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

JOB DESCRIPTION

JOB TITLE: Support Worker

GRADE: Band 4

BASE: Tyrone & Fermanagh Hospital, Omagh

REPORTS TO: Sector Team Lead

RESPONSIBLE TO: Team Co-ordinator

JOB PURPOSE AND SCOPE

RISE NI is a regional early intervention service which supports children in pre-school education and mainstream primary school (Year 1 to Year 4 inclusive) settings by working closely with parents and education staff to help children develop the foundations skills for learning, i.e. speech, language, communication, sensory-motor, visual perception, social skills, emotional wellbeing and behaviour. The transdisciplinary team includes Speech and Language Therapists, Occupational Therapists, Physiotherapists, SEB (Social, Emotional and Behaviour) Practitioners, and Support Workers.

The post holder will support the provision of a flexible, child-centred service to children and families by delivering individual intervention programmes, modelling sessions, group interventions and clinical tasks as delegated by clinical staff. RISE NI interventions generally take place in the child’s mainstream education setting.

MAIN DUTIES & RESPONSIBILITIES

Clinical

1. Responsible for providing a range of high quality group and individual intervention programmes to identified children and young people as delegated by RISE clinical staff.

2. Implement agreed intervention plans in relation to parenting support and home programmes in the home environment as delegated by the RISE clinical staff.

3. Advise on and reinforce aspects of the intervention programmes to children, carers and teachers as directed by RISE clinicians.

4. Responsible to modify interventions within agreed therapy programmes as required and within scope of practice and delegation arrangements.

5. Support delivery of the service through preparation of required resources and equipment for intervention programmes as directed.

6. Make safe a range of environments in the delivery of programmes.

7. Work collaboratively within the transdisciplinary team and with education staff to ensure the effective delivery of this service to children.

8. Manage and prioritise workload and diary including direct clinical activity, meetings, and documentation.

Communication

1. Maintain confidentiality with regard to client information.

2. Demonstrate appropriate and effective communication with children, some of whom may exhibit challenging behaviour and / or speech and language and communication difficulties.

3. Report effectively to the keyworker / team on the child’s performance and progress.

4. To demonstrate effective and professional communications skills with the carers, education staff, members of other health and social care teams and team colleagues.

Documentation

1. To keep accurate and up-to-date clinical records adhering to departmental guidelines.

2. Assist the team in the recording of data and participate in clinical audit as required.

3. To share information in accordance with Professional and Trust standards.

4. To ensure security of records and information.

Service Development and Delivery

1. To be responsible for the maintenance and the orderly storage of equipment.

2. To ensure that work and storage areas are well maintained and comply with health and safety guidelines ensuring the safe use of equipment and storage of materials.

3. To participate in the planning and delivery of the team’s development and service delivery plan.

4. Attend and participate in team meetings as required.

5. To demonstrate role and share knowledge and skills with students, work experience students and new staff.

Professional Development

1. To continuously develop knowledge and skills relevant to this post through in-service training, courses, etc. as agreed with the line manager.

2. Maintain a record of own training and development activities.

3. To review and reflect on own practice and performance through effective use of professional and trust standards.

Professional Ethics

1. To comply with a code of ethics and Professional Conduct and national and local procedures.

Other Duties

1. Consistently contribute towards maintaining a positive environment and maintaining good team morale. Communicate efficiently and effectively with all team members and neighbouring teams.

2. Be aware of and adhere to current legislation in relation to the post.

3. Adhere to Child Protection Policies and Procedures.

4. Co-operate with Trust Policies and comply with RISE NI local guidelines and procedures adhering to all deadlines.

5. Co-operate with annual leave, time in lieu (TIL) and other agreed arrangements within the team.

6. Assist with the induction of new staff as and when required.

The post holder will be working in an ever evolving and developing service and therefore is expected to adapt to change and undertake any other duties with the grade of the post as required. The execution of other duties (as appropriate to the grade) may be assigned from time to time in order to meet the needs of the service and ensure the smooth running of the team.

GENERAL DUTIES

1. Employees of the Trust will be required to promote and support the mission and vision of the service for which they are responsible.

2. Develop and maintain good communication with all levels of management and build partnerships with the wider HPSS, NHS and external organisations in the promotion of the Trust.

3. Carry out their duties and responsibilities in compliance with Health and Safety Policy and Statutory Regulations.

4. Participate in the Grievance and Disciplinary processes as required.

GENERAL REQUIREMENTS

The post holder will be required to

Ensure the Trust’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.

Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents / incidents / equipment defects to his / her manager, and maintaining a clean, uncluttered and safe environment for patients / clients, members of the public and staff.

Adhere at all times to all Trust policies / codes of conduct, including for example

Smoke Free policy

IT Security Policy and Code of Conduct

standards of attendance, appearance and behaviour

Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.

All employees of the WHSCT are legally responsible for all records held, created or used as part of their business within the WHSCT including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the WHSCT policy and procedures on records management and to seek advice if in doubt.

Take responsibility for his / her own ongoing learning and development, in order to maximise his / her potential and continue to meet the demands of the post.

Represent the Trust’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

The HSC Code of conduct sets out the standards of conduct expected of all staff in the Western Health & Social Care Trust and presents standards of conduct and behaviours required during and after employment with the Trust. Professional staff are expected to follow the code of conduct for their own professions as well as this code.

Staff members are expected to involve patients, clients, carers and the wider community were relevant, in developing, planning and delivering our services in a meaningful and effective way, as part of the Trust’s ongoing commitment to Personal and Public Involvement (PPI).

Please use the link below to access the PPI standards leaflet for further information.

http://www.publichealth.hscni.net/sites/default/files/PPI_leaflet.pdf

Employees must at all times abide by Trust Policies and Procedures and the terms of their contract of employment. They must conduct themselves with impartiality, integrity, objectivity and honesty and maintain high standards of personal and professional accountability.

Employees are expected to demonstrate commitment to the Trust by ensuring regular attendance at work and efficient completion of duties.

Employees must ensure that they comply with any risk management responsibilities specific to their post, and as set out in the Trust’s Risk Management Strategy.

The Trust is committed to the development and implementation of systems under Integrated Governance to ensure continuous improvement in the quality of services provided. Employees will be expected to co-operate and work with such systems.

All information concerning patients and staff must be held in the strictest confidence and may not be divulged to any unauthorized person.

Employees must ensure that equality and human rights issues are addressed within the post holder’s area of responsibility in accordance with the Trust’s Equality Scheme.

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within the Trust's area, as needs of the service demand.

All staff are expected to display the HSC Values at all times

HSC Value

What does this mean?

What does this look like in practice? - Behaviours

Working Together

We work together for the best outcome for people we care for and support. We work across Health and Social Care and with other external organisations and agencies, recognising that leadership is the responsibility of all.

I work with others and value everyone’s contribution

I treat people with respect and dignity

I work as part of a team looking for opportunities to support and help people in both my own and other teams

I actively engage people on issues that affect them

I look for feedback and examples of good practice, aiming to improve where possible

Compassion

We are sensitive, caring, respectful and understanding towards those we care for and support and our colleagues. We listen carefully to others to better understand and take action to help them and ourselves.

I am sensitive to the different needs and feelings of others and treat people with kindness

I learn from others by listening carefully to them

I look after my own health and well-being so that I can care for and support others

Excellence

We commit to being the best we can be in our work, aiming to improve and develop services to achieve positive changes. We deliver safe, high-quality, compassionate care and support.

I put the people I care for and support at the centre of all I do to make a difference

I take responsibility for my decisions and actions

I commit to best practice and sharing learning, while continually learning and developing

I try to improve by asking ‘could we do this better?’

Openness & Honesty

We are open and honest with each other and act with integrity and candour.

I am open and honest in order to develop trusting relationships

I ask someone for help when needed

I speak up if I have concerns

I challenge inappropriate or unacceptable behaviour and practice