Job requirements
Essential
12 listedRequirements the employer expects applicants to meet.
- Qualifications
GCSEs or equivalent in Maths and English
- Previous Experience
Working with the public in a customer care position.
- Specific Requirements
Ability to work to tight deadlines
- Specific Requirements
Ability to work under pressure
- Specific Requirements
Ability to work either as part of a team or on own
- Specific Requirements
Ability to work unsociable hours
- Skills, Knowledge & Aptitudes
Ability to prioritise workload
- Skills, Knowledge & Aptitudes
Good keyboard skills
- Skills, Knowledge & Aptitudes
Good oral and written communication skills
- Skills, Knowledge & Aptitudes
Attention to detail
- Skills, Knowledge & Aptitudes
Awareness and Knowledge of the dignity in care agenda
- Skills, Knowledge & Aptitudes
Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable
5 listedAdditional qualities the employer would prefer.
- Qualifications
NVQ2 or equivalent in relevant subject, i.e. customer care skills
- Qualifications
PAS Trained
- Previous Experience
Reception type Experience
- Skills, Knowledge & Aptitudes
Understanding of booking systems and maintaining diaries
- Skills, Knowledge & Aptitudes
Interest in Endoscopy
Job overview
Job Title: Ward Receptionist
Department: Endoscopy
Site / Hours: Pilgrim Hospital, 22.5 hours
Working days - Wednesday 09:00 - 17:00, Thursday 09:00 - 17:00 + Friday 09:00 - 17:00
Salary: Band 2
Contract Type: Permanent
United Lincolnshire Hospitals NHS Trust (ULHT) provides a comprehensive range of hospital-based medical, surgical, paediatric, obstetric and gynaecological services to the 700,000 people of Lincolnshire and beyond.
The Endoscopy Unit’s within the Trust perform a variety of standard and advanced Endoscopic procedures for both out-patients and in-patients including; gastroscopy, sigmoidoscopy, colonoscopy, bronchoscopy, percutaneous endoscopic gastroscopy (PEG) insertion, oesophageal stenting and ERCP (endoscopic retrograde cholangio-pancreatography). Other specialist work is also undertaken by individual consultants.
Main duties of the job
The units are moving towards a seven day a week service being open between the hours of 8am and 8pm. Our aim is to provide the very highest standards of care to patients and relatives a like ensuring privacy and dignity is maintained at all times. Reporting to the Endoscopy Support Manager the successful candidate will be responsible for meeting and greeting the patients on arrival and ensuring the paper work is prepared for their appointment while providing a professional, comprehensive and confidential administrative function to the Endoscopy Unit. Duties will also include the booking of new and follow up appointments for Urology patients, in which training will be given.
There may be occasions when there is a need to travel Trust wide to cover other sites.
Candidates should have: - Excellent interpersonal skills - Excellent communication skills both verbal and written - Evidence of the ability to work under pressure and to meet deadlines - Medway training & knowledge of the Endoscopy units would be a benefit but not essential.
Detailed job description and main responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Ward Receptionist (Pilgrim) - Endoscopy - Band 2 with United Lincolnshire Hospitals NHS Trust in Boston, England. It is listed as a Band 2 Receptionist role. The advertised salary is £25,272 per annum, £15,163 pro rata. The contract type is Permanent. The application deadline is 28 Oct 2026.
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