Ward Manager

Job overview

The Band 7 Ward Manager is responsible for the overall leadership, management, and development of a hospital ward, ensuring the delivery of safe, effective, and high‑quality patient care. The post holder provides clinical leadership, manages staff and resources, and ensures compliance with Trust policies, professional standards, and quality frameworks.

Main duties of the job

Main Job Role and Responsibilities

• Provide clear clinical leadership, setting high standards of nursing care
• Ensure safe, evidence‑based, and person‑centred care at all times
• Act as a role model for professional practice and behaviour
• Respond to complex clinical situations and lead escalation when required
• Maintain patient safety, infection prevention, and risk management
• Ensure compliance with NHS policies, CQC standards, and trust guidelines
• Investigate incidents, complaints, and concerns; implement learning
• Monitor quality indicators (falls, pressure damage, medication safety)
• Manage and support nursing and support staff on the ward
• Lead recruitment, retention, appraisal (PDR), sickness and absence management
• Ensure appropriate skill mix and safe staffing levels
• Support staff wellbeing, supervision, and professional development
• Oversee day‑to‑day running of the ward
• Manage patient flow, admissions, discharges, and bed capacity
• Coordinate multidisciplinary team (MDT) working
• Ensure effective communication within the team and with senior management
• Support training and competency development of staff and students
• Identify learning needs and ensure mandatory training compliance
• Encourage reflective practice and continuous improvement
• Clinical Leadership & Quality of Care
• Patient Safety & Governance
• Staff Management & Workforce Planning
• Operational Management
• Education & Development

Detailed job description and main responsibilities

Please see the attached supporting document which contains more information about the Ward Manager role at Epsom and St Helier.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.