Job overview
As a ward hostess you will help to enhance our patient well-being and their experience in the hospital . Working closely with other hospital staff you will be expected to deliver a great level of customer service to all patients, visitors, staff and various stakeholders.
Various positions available.
Main duties of the job
Ward Host (Epsom)
Role is based primarily at Epsom General Hospital
You will be responsible for providing an efficient food and beverage service to patients on wards ensuring that food and beverages meets patients` medical, dietary and cultural needs.
Full Time & Part Time Contract Available:
(Shift pattern will include evening and weekend working)
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
This ward host role is mainly based at Epsom hospital and we expect our team members to work across trust wide which is Epsom and St Helier hospitals.
If you have a driving license and a car, it will be an advantage and also you can reach our hospitals via public transport.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Experience
Essential
- Previous work in a customer facing role
- Able to read, write and converse in English
- Able to understand and following written and verbal instructions
- Effective oral and written communication skills
Desirable
- Previous experience in a healthcare setting
Qualifications and Training
Essential
- Health & Safety Awareness
Desirable
- NVQ level 1& 2 or equivalent
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Applying for this NHS job
This advert is for Ward Host (Epsom) with Epsom and St Helier University Hospitals NHS Trust in Epsom University Hospital. The advertised salary is £15.42 per hour including HCAS. The contract type is Permanent. The application deadline is 14 Sep 2026.
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