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Job requirements
Essential
1 listedRequirements the employer expects applicants to meet.
- Experience
Previous office/reception experience.
Desirable
3 listedAdditional qualities the employer would prefer.
- Experience
Previous NHS experience.
- Qualifications
ECDL
- Qualifications
NVQ Customer Care
Job overview
We are seeking to recruit a part-time ward clerk to join our existing team within Medicine & Emergency Care.
The successful post holder will be based at Northumbria Specialist Emergency Care Hospital and will provide day to day admin support to the wards. Shift working is required between the hours of 08:00 - 20:00, 7 days per week including all bank holidays on a pro rata basis.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
- The successful candidate will provide admin support, including maintaining good IT skills & recording of patient admissions, transfers and discharges on PAS & Nervecentre.
- To undertake reception duties for multi disciplinary teams including answering the telephone and relaying messages to clinical staff.
- To undertake general office administration duties including filing, using Mediviewer to retrieve medical notes and information, scanning & handling post.
- Excellent communication skills and awareness of confidentiality.
- Booking patient transport.
Detailed job description and main responsibilities
- To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
- To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
- To input data regarding all admissions, transfers and discharges onto Patient Administration System.
- To provide an efficient administration and clerical service to ward staff, visitors and patients.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Ward Clerk with Northumbria Healthcare NHS Foundation Trust in Newcastle upon Tyne, England. It is listed as a Band 2 Ward clerk role. The advertised salary is £25,272 pro rata per annum. The contract type is Permanent. The application deadline is 28 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
