Ward Clerk

Job overview

Key responsibilities include reception duties, preparing and organising patient documentation, supporting patient flow, updating information on EPIC, and liaising with internal departments to ensure timely communication. The role requires excellent communication, customer service, organisational and IT skills, along with the ability to prioritise a varied workload. Previous experience in hospital or medical administration is desirable, though full training will be provided. This is an excellent opportunity for a motivated and caring individual to join a dynamic, supportive team and contribute to the delivery of high‑quality maternity services.

Previous applicant need not apply

Main duties of the job

• Main source of administrative support for the ward team.
• Admit patients onto the units / ward using patient administration system
• Greet visitor’s face-to face and respond to requests for basic information.
• Accurately and promptly carry out the delegated tasks as directed by the ward team who is professionally accountable for the delivery of care.

Detailed job description and main responsibilities

• View patients on admissions window in Epic and mark as ‘admitted’.
• Arrange/request/book out‐patient appointments.
• Arrange ambulance transport for patients being discharged or routinely transferred to another hospital.
• Maintain a safe environment ensuring the clinical area is clean and tidy.
• Receive new patients, direct visitors, and provide information to and from medical staff, and patients, daily
• Be a point of communication for all staff
• Answer telephone and action messages Maintain standards identified within the ward/clinical area.
• Take responsibility for own actions
• Support the collection of data re admissions, discharges
• Assist in the admission process, ensuring all the correct information and documentation is provided and then entered into the relevant computer systems

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.