Job overview
We are looking for a professional and dynamic individual to join our Critical Care team at Withybush Hospital.
The enthusiastic individual will need to integrate with the team and provide efficient and effective administrative support to the nurses, consultants and patients. Attention to detail is necessary, as are excellent communication skills and the ability to prioritise and plan workload.
The post holder will be the first face relatives see; they should be polite, professional, enthusiastic, and able to deal with multiple administrative tasks requested from nursing staff, doctors, patients and relatives, both over the phone and in person on the Unit.
Main duties of the job
The candidate should have excellent computer skills, with a good telephone manner, capable of updating records, filing, dealing with incoming and outgoing post, arranging appointments and ambulance bookings.
The successful applicant will need to demonstrate strong team working skills plus the ability to work on their own initiative, communicating with all levels of hospital staff as well as patients and carers.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 22/06/2026.
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This advert is for Ward Clerk with Hywel Dda University Health Board in Haverfordwest, West Wales, Wales. It is listed as a Band 2 Administrative and IT role. The advertised salary is £26,300 pro rata. The contract type is Permanent: Monday to Friday. The application deadline is 10 Jun 2026.
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