Job requirements
Essential
16 listedRequirements the employer expects applicants to meet.
- Experience
Relevant clerical/administrative experience
- Qualifications
Good standard of general education minimum of 3 GSCEs or equivalent at Grade C or above including English
- Qualifications
Educated to at least NVQ Level 2 in Business Administration (or working towards).or equivalent knowledge/ experience
- Special Skills & Knowledge
Committed to quality customer care/delivering excellent customer service.
- Special Skills & Knowledge
Ability to communicate accurately verbally and in writing with a wide range of people.
- Special Skills & Knowledge
Effective interpersonal skills
- Special Skills & Knowledge
Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Special Skills & Knowledge
Able to work with minimal supervision following set procedures.
- Special Skills & Knowledge
Ability to prioritise workload.
- Special Skills & Knowledge
Able to work to deadlines.
- Special Skills & Knowledge
Flexible approach to work and adaptable to change.
- Special Skills & Knowledge
Ability to work as a member of a team
- Special Skills & Knowledge
Knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
- Special Skills & Knowledge
IT skills
- Special Skills & Knowledge
Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality
- Special Skills & Knowledge
Ability to use discretion and maintain confidentiality.
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
NHS Experience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
- Experience
Experience of working within an NHS Environment
- Experience
Experience in setting up and maintaining office filing systems
- Qualifications
Understanding of medical terminology.
Job summary
An exciting opportunity has arisen for a motivated enthusiastic individual to join the Ward 1 Complex Frailty Unit as Ward Clerk.
The post is 22.5 hrs on Ward 1.
We are a supportive established team working on a 32 bedded ward caring for elderly patients.
Main duties of the job
This post is to provide clerical support to nursing staff relieving them of certain non-nursing duties and
in this way enhancing patient care as a valuable member of the ward team The post holder must at all
times provide a positive image of the hospital and ensure confidentiality.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Please note that we may close any vacancy early once a sufficient number of applications have been received.
Details
- Date posted: 07 October 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 a year pro rata
- Contract: Permanent
- Working pattern: Part-time
- Reference number: C9439-2627-RP-1307
- Job locations: University Hospital of North Durham, North Road, Durham, County Durham, DH1 5TW, United Kingdom
Job responsibilities
To receive patients and visitors to the ward
To input patient admission, attendance, transfer and discharge data to the necessary patient administration & information systems, ensuring patient and GP details are accurate and updated as necessary To arrange patient follow up and other appointments, as required
To provide administrative support to ward-based clinics, as required
To deal with telephone enquiries, taking and conveying messages appropriately
To sort incoming mail and prepare outgoing mail for posting
To prepare patient admission packs, as necessary
To maintain temporary paper patient records during admission, ensuring that each item is correctly barcoded for scanning into the Electronic Clinical Document Management System (ECDMS)
To maintain accurate ward bed board (until e-obs system fully implemented)
To maintain ward staff board
To maintain ward information board
To ensure paper laboratory results are made available to clinical teams for verification
To undertake delivery of investigation requests to relevant hospital departments
Photocopying as required
To maintain adequate levels of ward stationery and supplies, using CARDEA as required
To requisition repairs as necessary
The post holder holder may be required to undertake the role of Information Asset Administrator or Information Asset Owner to provide suppo rt for the control and administration of information assets within their area/department (details available on the Health Informatics web page)
To provide cover as required during absence of colleagues
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Ward clerk roles in Durham
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Ward Clerk with County Durham and Darlington NHS Foundation Trust in Durham, England. It is listed as a Band 2 Ward clerk role. The advertised salary is £25272.00. The contract type is Permanent. The application deadline is 14 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (07 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.

