Location
Durham, England
Salary
£25272.00
Profession
Ward clerk
Grade
Band 2
Deadline
14 Oct 2026
Contract Type
Permanent
Posted Date
07 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

16 listed

Requirements the employer expects applicants to meet.

  • Experience

    Relevant clerical/administrative experience

  • Qualifications

    Good standard of general education minimum of 3 GSCEs or equivalent at Grade C or above including English

  • Qualifications

    Educated to at least NVQ Level 2 in Business Administration (or working towards).or equivalent knowledge/ experience

  • Special Skills & Knowledge

    Committed to quality customer care/delivering excellent customer service.

  • Special Skills & Knowledge

    Ability to communicate accurately verbally and in writing with a wide range of people.

  • Special Skills & Knowledge

    Effective interpersonal skills

  • Special Skills & Knowledge

    Able to use own initiative to resolve routine queries, in line with departmental procedures.

  • Special Skills & Knowledge

    Able to work with minimal supervision following set procedures.

  • Special Skills & Knowledge

    Ability to prioritise workload.

  • Special Skills & Knowledge

    Able to work to deadlines.

  • Special Skills & Knowledge

    Flexible approach to work and adaptable to change.

  • Special Skills & Knowledge

    Ability to work as a member of a team

  • Special Skills & Knowledge

    Knowledge of computer packages: Word, Excel, Outlook and Powerpoint.

  • Special Skills & Knowledge

    IT skills

  • Special Skills & Knowledge

    Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality

  • Special Skills & Knowledge

    Ability to use discretion and maintain confidentiality.

Desirable

4 listed

Additional qualities the employer would prefer.

  • Experience

    NHS Experience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.

  • Experience

    Experience of working within an NHS Environment

  • Experience

    Experience in setting up and maintaining office filing systems

  • Qualifications

    Understanding of medical terminology.

Job summary

An exciting opportunity has arisen for a motivated enthusiastic individual to join the Ward 1 Complex Frailty Unit as Ward Clerk.

The post is 22.5 hrs on Ward 1.

We are a supportive established team working on a 32 bedded ward caring for elderly patients.

Main duties of the job

This post is to provide clerical support to nursing staff relieving them of certain non-nursing duties and

in this way enhancing patient care as a valuable member of the ward team The post holder must at all

times provide a positive image of the hospital and ensure confidentiality.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

Please note that we may close any vacancy early once a sufficient number of applications have been received.

Details

  • Date posted: 07 October 2026
  • Pay scheme: Agenda for change
  • Band: Band 2
  • Salary: £25,272 a year pro rata
  • Contract: Permanent
  • Working pattern: Part-time
  • Reference number: C9439-2627-RP-1307
  • Job locations: University Hospital of North Durham, North Road, Durham, County Durham, DH1 5TW, United Kingdom

Job responsibilities

To receive patients and visitors to the ward

To input patient admission, attendance, transfer and discharge data to the necessary patient administration & information systems, ensuring patient and GP details are accurate and updated as necessary To arrange patient follow up and other appointments, as required

To provide administrative support to ward-based clinics, as required

To deal with telephone enquiries, taking and conveying messages appropriately

To sort incoming mail and prepare outgoing mail for posting

To prepare patient admission packs, as necessary

To maintain temporary paper patient records during admission, ensuring that each item is correctly barcoded for scanning into the Electronic Clinical Document Management System (ECDMS)

To maintain accurate ward bed board (until e-obs system fully implemented)

To maintain ward staff board

To maintain ward information board

To ensure paper laboratory results are made available to clinical teams for verification

To undertake delivery of investigation requests to relevant hospital departments

Photocopying as required

To maintain adequate levels of ward stationery and supplies, using CARDEA as required

To requisition repairs as necessary

The post holder holder may be required to undertake the role of Information Asset Administrator or Information Asset Owner to provide suppo rt for the control and administration of information assets within their area/department (details available on the Health Informatics web page)

To provide cover as required during absence of colleagues

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Applying for this NHS job

This advert is for Ward Clerk with County Durham and Darlington NHS Foundation Trust in Durham, England. It is listed as a Band 2 Ward clerk role. The advertised salary is £25272.00. The contract type is Permanent. The application deadline is 14 Oct 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (07 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.