
Job requirements
Essential
21 listedRequirements the employer expects applicants to meet.
- Experience
Have knowledge of a range of administration procedures
- Experience
Reception duties - answering the phone
- Experience
Customer Service skills
- Experience
Previous experience working with the general public
- Experience
Previous Line Management/Supervisory experience
- Qualifications
GCSE English and Maths (Grade A-C) or equivalent
- Qualifications
Computer skills in microsoft word and excel
- Qualifications
NVQ 2 or 3 in Business & Admin/customer care or equivalent experience
- SKILLS AND KNOWLEDGE
Excellent written & verbal communication skills
- SKILLS AND KNOWLEDGE
Able to work as part of team
- SKILLS AND KNOWLEDGE
Able to work on own initiative
- SKILLS AND KNOWLEDGE
Good interpersonal skills
- SKILLS AND KNOWLEDGE
Knowledge of Patient Administration Systems (PAS) i.e.LORENZO
- SKILLS AND KNOWLEDGE
Knowledge of the Microsoft Packages
- SKILLS AND KNOWLEDGE
General office duties
- SKILLS AND KNOWLEDGE
Attention to detail
- SKILLS AND KNOWLEDGE
Able to prioritise work
- SKILLS AND KNOWLEDGE
Ability to deal sensitively and compassionately with a range of people
- SKILLS AND KNOWLEDGE
Flexibility to cope with changing needs of the job
- SKILLS AND KNOWLEDGE
Excellent telephony skills
- SKILLS AND KNOWLEDGE
Organisational Skills
Desirable
Not listed in the available specification.
Job overview
Ward Clerk Administration Team Leader
Band 3 - 37.5 hours - Between the hours of 8am and 6pm with flexibility
As a Ward Clerk Administration Team Leader with supervisory and administration experience, you will demonstrate strong leadership skills to a team of Ward Clerks across the Trust.
You and your team will provide a comprehensive Ward Clerk service to wards across the Urgent Care, Medicine and Surgical specialties as well as supporting clerical teams within Same Day Emergency Care and Early Pregnancy Units.
This will include ensuring safe staffing levels, compliance with Trust key performance indicators and supporting HR processes including return to work meetings and documentation, delivery of supervision to staff, support to deliver annual appraisals as well as recruitment to the team. You will be responsible for ensuring efficient, effective and high-quality administration functions within the service.
You will undertake support and training of ward and other clerical support staff within the service in order to ensure that systems are efficient and effective and data quality is maintained.
A flexible approach is essential, as is your ability to become a key contributor to the administrative team whilst using your initiative and adapting well to change.
Main duties of the job
The designated person responsible for Bed Bureau/Ward Clerk Team staff training and rota management.
Managing a range of clerical support to the ward staff and bed managers.
To undertake duties delegated by management and work without supervision.
Support HR processes including return to work meetings and documentation, delivery of supervision to staff, support to deliver annual appraisals as well as recruitment to the team.
The post holder will be familiar with a full range of clerical tasks and be able to undertake specific duties.
The post holder will be undertaking tasks requiring strict confidentiality which may include personal sensitive information
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Ward Clerk Team Leader with Tameside and Glossop Integrated Care NHS Foundation Trust in Ashton-under-Lyne, England. It is listed as a Band 3 Ward clerk role. The advertised salary is £25,760 - £27,476 pro rata per annum. The contract type is Permanent. The application deadline is 04 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
