Ward Clerk, Paediatrics

Job overview

We are seeking a highly motivated individual to work on the Paediatric Ward at Princess of Wales Hospital.

We aim to provide a high standard of care within our unit and are looking for someone who is enthusiastic, motivated, has a friendly manner and an excellent work ethic.

You will be expected to organise your own workload in order to maintain and efficient and professional service.

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you’re comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our ‘Croeso Candidate’ booklet below for more information.

Main duties of the job

To contribute to the provision of health care to patients; providing a comprehensive and confidential clerical support in relation to attendances and admissions on the Paediatric Ward at Princess of Wales Hospital.

At all times the appropriate systems, procedures, policies and processes must be followed for all patients to experience a smooth journey at all times.

Photocopying documents/notes as required. Locate, collate, file and store patients notes as appropriate.

Good organisational and communication skills are essential as well as a flexible approach to work. The successful candidate will have ideally have previous office and front of house experience, ideally in a similar role within the NHS, Social Care or other health related environment. A good general education, 3 GCSEs or equivalent, are required. Knowledge of Health Board IT systems to include Myrddin would be desirable although full training will be given.

The successful candidate will be able to work in a busy environment and have a sensitive, caring and non-judgmental attitude towards others. They must also be flexible in their role and will be expected to assist with discharge planning.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable