Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
3 listedRequirements the employer expects applicants to meet.
- Knowledge
Evidence of effective verbal- face to face / telephone, non-verbal, written communications skills.
- Experience
Basic Computer Skills
- Qualifications
NVQ Level 2 or 3 in Business Administration or similar qualification
Desirable
3 listedAdditional qualities the employer would prefer.
- Knowledge
Knowledge of hospital administration system
- Experience
Customer Care Experience
- Qualifications
Qualification in word processing / IT skills
Job overview
An exciting opportunity has arisen to join our dynamic team within the Maternity unit
The successful applicants will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role. A good telephone manner, confidence and a positive helpful manner is essential. Duties will include answering the telephone, filing, using the Careflow and booking appointments.
Full training will be provided for the successful candidate.
The successful applicant will find this role challenging, exciting and rewarding. We look forward to welcoming you to our team and wish you every success.
*Please note this vacancy may close early if a high number of applications are received*
Main duties of the job
The postholder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within the Unit. Although primarily based within maternity triage, the postholder may be required to work anywhere in the trust to cover short term absence.
- Receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes are in order.
- Ensure identity bracelets available for midwifery staff
- Compile sets of required blank documentation for emergency patients.
You will be part of a group of employees which comprises of doctors, midwifery staff, support staff and clerical/administrative staff who provide a high standard of service to children, young people and their families.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Ward Clerk - Maternity Services with Shrewsbury and Telford Hospital NHS Trust in Telford, England. It is listed as a Band 2 Ward clerk role. The advertised salary is £25,272 per annum / pro rata. The contract type is Permanent. The application deadline is 17 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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