Ward Assistant, Ward 12

Job summary

Are you looking to be part of an exciting team on Ward 12?

You will work as an integral part of the clinical ward / area team and to be responsible for the co-ordination of all patient facilities / services in the ward area, ensuring a clean, safe and comfortable environment.

The main element of the role is ensuring and supporting the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patients needs, as determined by the ward sister / charge nurse.

The post holder will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the ward clinical team, to enable nursing staff to undertake direct patient care.

Main duties of the job

Communication

When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives.

Communicate effectively with other team members.

Work as part of the ward team to ensure the continual provision of the highest possible standards of service.

Communicate effectively with patients and carers, recognising their needs for alternative methods of communication.

To liaise with maintenance staff to ensure that equipment is in working order.

Organise and update notice boards as appropriate.

Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients carers and relatives.

Act as a point of contact for ward based volunteers, providing local induction and day to day guidance.

Personal and people development

Take responsibility for personal updating and development, including mandatory training Development Review Process.

Take responsibility for maintaining a record of own personal development.

Participate in the Trust Appraisal System.

Work with management on any new training requirements.

Demonstrate skills and activities to others who are undertaking similar work.

Ensure that Patients information booklets are always available on the locker.

Job responsibilities

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.