Ward Assistant / Porter

Job overview

We are looking for an enthusiastic Ward Assistant / Porter to join our Medicine Division supporting the clinical teams.

This is a very busy area which provides the focal point for receiving emergency medical admissions, patients, visitors and staff to the ward. You will be joining a dedicated clinical team that supports patient care within the clinical ward environment. The role is essential in ensuring safe provision of care in transferring of patients around the trust and supporting the nursing team.

The patient is at the centre of everything we do. Our experience is creating a patient focused service offering the very best in healthcare support meeting the needs of our patients. Now we are looking for new members of our team with the personality and passion to do them justice, providing our service users the very best we can offer.

You should be able to work with minimum supervision, being able to use your own initiative and have a cheerful, tactful, sensitive approach to dealing with occasional difficult situations. You should be able to work well under pressure, be motivated with a commitment to provide excellent customer service.

Successful candidates should have a flexible approach, possess excellent communication skills, and able to work as part of a team or independently.

Main duties of the job

Provide safe escort for patients, transferring to and from Medical areas as appropriate to their needs or as directed by a qualified member of staff.

Use various modes of transport (e.g. beds & wheelchairs) to transport patients requiring ongoing intense effort throughout the day (e.g. pushing/pulling patients on beds across the site.)

Ensure the timely transfer of patients, including pre-transfer checks and appropriate documentation has been completed (e.g. correct patient identification) and act accordingly

To answer telephone calls, taking and passing on messages

Act as patient advocate.

Keep the ward in a tidy state and complete daily cleaning tasks to maintain the expected standard.

Deliver and collect equipment from stores as requested by nursing team and this will include collection of medications from pharmacy when patients are being discharged home.

Detailed job description and main responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.