Ward Assistant - Plastic Surgery and Burns

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

This post is an exciting opportunity to be part of the team at the Scottish National Burns Centre based in the Burns and Plastic Surgery Unit at Glasgow Royal Infirmary.

The Burns Unit receives patients from across Scotland that require specialist Burns care. This is inclusive of big burn injury, complex cases, rehabilitation and those who require specialist care and treatments. The unit works closely with ITU and Theatres to deliver burn care which promotes healing function and the best possible outcomes for our patients. There is a strong focus on the patient journey and recovery which requires many Health Care Professionals.

The post holder will work within a team of Registered Nurses and Health Care Support Workers to ensure the safe delivery of care. The successful applicant is expected to have a flexible approach to the daily routine and an understanding and ability to prioritise circumstances/situations arising throughout the day. Working as part of the nursing team the role includes communicating with other departments such as Estates and Supplies and Stores to support a safe and efficient environment to deliver care.

No Band 2 roles are eligible for sponsorship under the Skilled Worker visa or Health and Care Worker visa. routes. For Band 3 roles, only posts of 32 hours per week or more may meet eligibility. NHS Greater Glasgow and Clyde (NHSGGC) cannot provide a Certificate of Sponsorship (CoS) for roles that do not meet these criteria, and applications requiring sponsorship will not be considered.

Duration, Location, and Working Pattern:

• Location based in Glasgow Royal Infirmary
• Permanent Contract
• Part-time position (18.36 hours per week)
• Shift pattern for this post are Monday to Friday – 4 days per week

Please note the salary is Pro Rata for part time hours.

Key responsibilities:

Main duties are categorised under the following headings:

Cleaning

• The post holder will undertake the monitoring of cleanliness and influence the quality of cleaning standards in the department. Ensuring predetermined standards are complied with consistently. This will include daily cleaning lists completion and standard operating procedure for cleaning of near patient equipment. The post holder is expected to liaise with domestic services to arrange ad hoc cleaning tasks such as spot cleaning, secondary cleaning, terminal/deep cleans.

Maintenance

• Ensure clinical area is in good state of repair. Highlight and report repairs to the SCN and use the reporting platform to request repairs. Report Health and Safety issues and monitor follow-up actions

Catering

• Liaise with dietary kitchen to ensure supplies available to meet needs of patient group. Communicate with nursing teams to identify needs of patients and assist with meal service

Patients

• Support patients recovery, assist with belongings – ensure kept safe and transferred safely if necessary. Assist patients with their non-clinical needs

Systems

• Basic Information Technology skills essential

This is a brief summary of the role of the Housekeeper please refer to Job description for more information

Knowledge, training, qualifications and/or experience required to do the job:

Qualifications & Education

Essential:

• Good standard of education
• Willingness to learn new skills

Desirable:

• Information technology skills

Experience

Essential:

• Experience of dealing with the public
• Previous relevant experience in healthcare, cleaning and/or housekeeping

Desirable:

• Previous experience of working in a changing role or organisation

Please refer to the job description and person specification for further details.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Jacqui Ivison, SCN, On 0141 451 5545 or email Jacqui.ivison@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

This post is an exciting opportunity to be part of the team at the Scottish National Burns Centre based in the Burns and Plastic Surgery Unit at Glasgow Royal Infirmary.

The Burns Unit receives patients from across Scotland that require specialist Burns care. This is inclusive of big burn injury, complex cases, rehabilitation and those who require specialist care and treatments. The unit works closely with ITU and Theatres to deliver burn care which promotes healing function and the best possible outcomes for our patients. There is a strong focus on the patient journey and recovery which requires many Health Care Professionals.

The post holder will work within a team of Registered Nurses and Health Care Support Workers to ensure the safe delivery of care. The successful applicant is expected to have a flexible approach to the daily routine and an understanding and ability to prioritise circumstances/situations arising throughout the day. Working as part of the nursing team the role includes communicating with other departments such as Estates and Supplies and Stores to support a safe and efficient environment to deliver care.

No Band 2 roles are eligible for sponsorship under the Skilled Worker visa or Health and Care Worker visa. routes. For Band 3 roles, only posts of 32 hours per week or more may meet eligibility. NHS Greater Glasgow and Clyde (NHSGGC) cannot provide a Certificate of Sponsorship (CoS) for roles that do not meet these criteria, and applications requiring sponsorship will not be considered.

Duration, Location, and Working Pattern:

• Location based in Glasgow Royal Infirmary
• Permanent Contract
• Part-time position (18.36 hours per week)
• Shift pattern for this post are Monday to Friday – 4 days per week

Please note the salary is Pro Rata for part time hours.

Key responsibilities:

Main duties are categorised under the following headings:

Cleaning

• The post holder will undertake the monitoring of cleanliness and influence the quality of cleaning standards in the department. Ensuring predetermined standards are complied with consistently. This will include daily cleaning lists completion and standard operating procedure for cleaning of near patient equipment. The post holder is expected to liaise with domestic services to arrange ad hoc cleaning tasks such as spot cleaning, secondary cleaning, terminal/deep cleans.

Maintenance

• Ensure clinical area is in good state of repair. Highlight and report repairs to the SCN and use the reporting platform to request repairs. Report Health and Safety issues and monitor follow-up actions

Catering

• Liaise with dietary kitchen to ensure supplies available to meet needs of patient group. Communicate with nursing teams to identify needs of patients and assist with meal service

Patients

• Support patients recovery, assist with belongings – ensure kept safe and transferred safely if necessary. Assist patients with their non-clinical needs

Systems

• Basic Information Technology skills essential

This is a brief summary of the role of the Housekeeper please refer to Job description for more information

Knowledge, training, qualifications and/or experience required to do the job:

Qualifications & Education

Essential:

• Good standard of education
• Willingness to learn new skills

Desirable:

• Information technology skills

Experience

Essential:

• Experience of dealing with the public
• Previous relevant experience in healthcare, cleaning and/or housekeeping

Desirable:

• Previous experience of working in a changing role or organisation

Please refer to the job description and person specification for further details.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Jacqui Ivison, SCN, On 0141 451 5545 or email Jacqui.ivison@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.