Ward Administrator

Job overview

We are looking for a motivated and enthusiastic individual, who enjoys challenges, to join our team at the Chichester Centre, a low secure mental health Mental Health unit comprising of three male wards, in Chichester, West Sussex.

You will be working as an administrator for Forensic Healthcare service where you will use your skills to support highly-skilled and dedicated clinical staff from a multitude of backgrounds including; doctors, nurses, pharmacists, therapists, and social workers, to help ensure that we continue to provide excellent patient-focused care.

As well as the clinical team you will be dealing with patients, carers and visitors to the unit, as well as telephone calls and enquiries from the general public, patients and relatives.

This post offers an excellent opportunity to work in an interesting and diverse environment. You will be offered opportunities for training and professional development.

If you would like to join our team, then we would like to hear from you.

Main duties of the job

We are looking for a motivated and enthusiastic person who has:

• Planning and organisational skills
• Ability to work on own initiative as well as works well in a team
• Has good PC skills: - experience of Microsoft Office, including but not exclusively Microsoft Outlook, Word, Excel, SystmOne and SharePoint
• Has excellent written (including minute taking) and verbal communication skills and a pleasant telephone manner
• Helpful and flexible attitude is essential
• Has good interpersonal skills and is able to work in a confidential and sensitive manner

You will be provided with training and development opportunities and regular supervision.

This is for 18.75 hours across 3 days which would which ideally would include a Monday (these days may be subject to change and as much notice as possible will be given).

Detailed job description and main responsibilities

You will be required to work to a very high standard of accuracy, have excellent organisational skills and be able to demonstrate initiative in planning your own workload in a way that supports the clinical team and ward team.

To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a patient focussed service, which promotes good customer service and effective working relationships.

The role will involve:

• Planning and minute taking for key meetings as well as ad-hoc meetings as needed
• Supporting the Admin Team with a variety of tasks as needed
• Maintaining patient records, key data and group mailbox
• Ordering clinical, dry goods, stationary and specialised equipment using our Oracle ordering system
• Covering for other Admin Team staff

See Job Description for further details

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.