Ward Administrator

Job overview

Clinical administration is changing, and we're leading the way.

Do you enjoy helping people, keeping things organised and being at the heart of a busy team?

As a Ward Administrator at the St Austell Surgical Hub, you'll play an important role in supporting patients, visitors and clinical teams within a modern surgical environment. You'll be a key point of contact for patients throughout their healthcare journey, helping to create a welcoming and positive experience while ensuring the day-to-day administration of the ward runs smoothly and efficiently.

As part of our newly redesigned Clinical Administration Service, you'll benefit from dedicated training, ongoing development and clear career progression opportunities. Whether you're bringing experience from administration, customer service, hospitality, retail or another people-focused environment, we'll help you build the skills and confidence to develop a rewarding career in healthcare administration.

If you're organised, approachable and passionate about helping people, we'd love to hear from you.

Transforming services. Reimagining careers. Join us and help shape the future of healthcare administration.

Main duties of the job

Working closely with healthcare professionals, you'll help coordinate a wide range of activities that support the delivery of planned surgical care. From welcoming patients and supporting admissions and discharges, to managing information, coordinating communications and helping services run effectively behind the scenes, you'll be a valued member of a team that makes a real difference every day.

Detailed job description and main responsibilities

Our recruitment process

To give candidates the opportunity to explore the full range of opportunities available, we are recruiting all Clinical Administration roles through a single recruitment process.

If shortlisted, you'll be invited to attend our Talent Assessment Centre where we'll discuss your preferred locations, working pattern and the roles you'd like to be considered for, helping us find the opportunity that's right for you.

When you apply, you will be applying to the Clinical Administration Talent Pool rather than a specific vacancy. If shortlisted, you will be invited to attend an Assessment Centre at The Knowledge Spa, Truro, on Saturday 31 October 2026.

The assessment centre will provide an opportunity for you to demonstrate your skills, experience and strengths through a variety of activities, while also learning more about our new Clinical Administration Service and the roles available.

During the day, we'll discuss your experience, interests and career aspirations with you and identify which of the available opportunities you would like to be considered for. This allows us to match talented individuals to the roles that best suit their skills, strengths and future ambitions.

We encourage you to apply regardless of your preferred working pattern, and if shortlisted, we'll discuss the opportunities available and the options that best suit your circumstances at the Assessment Centre.

Please reserve Saturday 31 October 2026 in your diary should you be shortlisted, as attendance at the Assessment Centre will be required.

If you're looking for a career where your skills can make a genuine difference, we'd love to hear from you.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.