Job requirements
Essential
11 listedRequirements the employer expects applicants to meet.
- Qualities
Able to work as part of a multi-skilled team
- Qualities
Able to remain calm under pressure
- Qualities
Able to work in a constantly changing environment
- Qualities
Able to work on own initiative and without direct supervision
- Qualities
Polite, friendly and articulate manner
- Qualifications
Excellent customer service skills
- Qualifications
Excellent verbal and written communication skills
- Qualifications
Good IT skills, understanding of Microsoft Office applications such as - word, excel etc.
- Qualifications
An understanding, acceptance and adherence to the need for strict patient confidentiality.
- Qualifications
Good time management
- Qualifications
Able to demonstrate compassion, empathy and understanding.
Desirable
5 listedAdditional qualities the employer would prefer.
- Qualities
Ability to undertake training outside of normal working hours if necessary
- Qualities
Interested in developing knowledge and skills and taking on additional learning
- Qualifications
NVQ in Customer Service or Administration
- Qualifications
NHS experience, ideally as a Medical Receptionist in General Practice
- Qualifications
Familiar with SystmOne clinical system or experience of working with other electronic patient records.
Job summary
We are looking for an enthusiastic, highly motivated individual who is able to work as part of a team and be flexible. The ideal candidate will be positive and friendly with excellent customer service skills. The role requires you to provide customer service face to face.
You will need to work well within the team, and be able to use your own initiative.
This role is for Saturdays and Sundays on an adhoc basis
Morning shift 7.45am - 13.00pm
Afternoon Shift 13.00pm - 17.30pm
Staff must be flexible to work morning or afternoon shift.
Main duties of the job
Provide weekend Reception cover for the Walk in Centre.
Support all clinical and Admin staff with general tasks as requested.
Independently greet patients, triaging the patient in order to to assess urgency and appropriacy.
Monitor patient queues, dealing with patient queries, collection of blood forms, urine samples, private letters, deliveries, couriers etc. You will be required to deal with frustrated and angry patients in a calm, empathetic and courteous manner.
Opening up the surgery you will be responsible for de-activating the alarm, un-locking the main doors and follow check-list of duties in the morning
Closing down the surgery, locking main doors/windows, ensuring side doors are closed, switching off computers/fans/heaters, changing door names, emptying shredding bins and tidying reception waiting area in preparation for the next day.
To work in accordance of written protocols
About us
We are a GP practice and Walk in Centre located in Bedford with 17000 registered patients. We are a large Practice with enthusiastic friendly staff in our team.
We are currently seeking a weekend receptionist to join our friendly team to provide care to our patients.
Details
- Date posted: 22 September 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Bank
- Working pattern: Flexible working
- Reference number: A2116-26-0003
- Job locations: 93 Queens Drive, Bedford, MK41 9JE, United Kingdom
Job responsibilities
Job Responsibilities:
Patient Support Receptionist duties are listed below. It is the responsibility of the duty holder to ensure that they know and understand the specific tasks related to the duties and seeking support as necessary.
Weekend Tasks
Morning Patient Support Receptionists Tasks
- open up reception area
- log on reception computers located on front desk
- unlock scripts box
- unlock patient access entrance
- empty letter box
Evening Patient Support Receptionists Tasks
- close down the reception area
- log off all computers that have been used in reception, ensuring that all users are logged out of clinical system
- lock scripts box
- ensure patient access entrance is locked and automatic mechanism is disabled
- undertake security checks of consulting rooms
In addition to the above, you will be required to undertake the following additional responsibilities on completion of relevant training.
Script queries. Dealing and resolving script issues raised during the weekends.
Fridge temperature Checking and recording fridge temperature. This is required to ensure the fridges within the centre are at the correct temperature, any problems to be reported to WIC Supervisor or Practice Manager.
Contacting and making appointments for patients on QoF and/or Seasonal Flu lists and ad hoc.
Checking rooms on Sunday.
Ad hoc duties.
Administration
- To have thorough knowledge of all Practice procedures
- To work in accordance with written protocols
Other Tasks
- Ensure building security have thorough knowledge of doors/windows/alarm
- Any other tasks allocated by supervisor.
Personal / Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such as training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills activities to others who are undertaking similar work
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Applying for this NHS job
This advert is for Walk In Centre Weekend Receptionist with Putnoe Medical Centre in Bedford, England. It is listed as a Receptionist role. The advertised salary is Negotiable. The contract type is Bank. The application deadline is 23 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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