Job requirements
Essential
11 listedRequirements the employer expects applicants to meet.
- Experience
Experience of working within a relevant heath or social care environment, providing direct patient care
- Skills and Attributes
Good communication skills – verbal and written, with the ability to convey information clearly and sensitively
- Skills and Attributes
Ability to work with minimum supervision to a high standard
- Skills and Attributes
Ability to keep calm in stressful situations
- Skills and Attributes
Ability to demonstrate a caring and compassionate approach
- Skills and Attributes
Organisational skills, with the ability to plan and prioritise own and others workload efficiently
- Skills and Attributes
Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such TEAMS
- Skills and Attributes
Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.
- Qualifications and/or Knowledge
Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
- Qualifications and/or Knowledge
Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
- Qualifications and/or Knowledge
Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
Desirable
3 listedAdditional qualities the employer would prefer.
- Experience
Experience of working with patient groups relevant to area of practice
- Experience
Experience of working within the NHS
- Skills and Attributes
Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Job overview
The Children’s Outpatient’s Department is looking for an enthusiastic and motivated individual to join our small friendly team. As a department we offer a range of services to children and families and constantly seek ways to develop our service. This is an exciting opportunity for those wishing to learn and develop skills in a supportive environment.
The Outpatient department works closely with our paediatric department and there may be occasion where our staff will undertake clinical shifts on the paediatric ward.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Works as part of the multidisciplinary team delivering care to patients within the outpatient setting under supervision provided by a registered healthcare professional.
- Undertakes personal care activities and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.
- Ensures the registered healthcare professional is regularly updated on the patients/client’s condition and progress.
- Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.
- Contributes to the teaching and supervision of students and junior staff.
- Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW’s in Wales.
Detailed job description and main responsibilities
To assist registered nursing staff in providing a high and consistent level of holistic care. Maintaining the dignity and equality of the patient and provision of suitable play/distraction
Reporting to a registered nurse if there is cause for concern with a patients physical health, mental and emotional wellbeing.
To undertake identified allocated tasks in relation to the care environment, and in the relation to the direct care of the patient/client group as identified by the nurse in charge.
Obtaining and testing specimens in concordance with the care plan and reporting and recording results. On completion of NVQ unit or equivalent course.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
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Applying for this NHS job
This advert is for Wales Nursing Support Worker (Children's Outpatients) with Betsi Cadwaladr University Health Board in Bangor, Wales. It is listed as a Band 3 Nursing assistant role. The advertised salary is £26,813 - £27,890 per annum pro rata. The contract type is Permanent: Part time. The application deadline is 25 Oct 2026.
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