Voluntary Services Administrator

Job overview

Do you enjoy working with people, keeping things organised and making a positive difference every day? We are looking for a motivated, friendly and highly organised individual to provide a professional support service to Voluntary Services.

You’ll offer a blend of administrative and practical support for our volunteers and respond to enquiries from members of the public, internal departments and volunteers themselves.

This is a varied role in a busy, people-focused environment. You’ll need excellent communication skills, strong attention to detail and the ability to manage a high volume of emails, phone calls and requests while staying calm, helpful and professional. A flexible, “can-do” approach and confidence in using IT systems (including spreadsheets) will help you thrive.

Main duties of the job

To provide a professional support service to Voluntary Services, encompassing administrative and practical support for volunteers, and handling general public enquiries alongside specific requests from internal teams and individual volunteers.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

• applied for a Graduate visa
• or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

The advert will close at midnight on 26 May 2026.

Interviews are due to be held in the week commencing 15 June 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.