Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Knowledge
Clear communicator with excellent writing, data entry and telephone communication skills. Capable of constructing and delivering clear information / instruction to a wide range of people
- Knowledge
Problem solving skills and ability to respond to sudden unexpected demands
- Knowledge
Knowledge of or an ability to understand clinical pathways in relation to RTT
- Knowledge
Excellent written communication skills including accurate grammar, spelling and punctuation
- Experience
Proven administrative experience, including initiating and maintaining office systems
- Experience
Experience of handling telephone enquiries
- Experience
Experience of planning and organizing administrative tasks
- Experience
Experience of managing own workload
- Qualifications
Educated to GCSE level – Minimum Grade C in Math’s and English
- Qualifications
Experience of Microsoft Office, including Outlook, Word, Excel and PowerPoint
- Personal Attributes
Ability to work effectively as part of a team and able to work autonomously, working to tight deadlines
- Personal Attributes
Excellent attention to detail with ability to input data accurately
- Personal Attributes
Flexible approach to role, commitment and ability to learn new skills
- Personal Attributes
Empathy and compassion to relate sensitive and confidential information to relatives or patients
- Personal Attributes
Ability to remain calm, professional and effective in a demanding environment.
Desirable
5 listedAdditional qualities the employer would prefer.
- Knowledge
Knowledge of NHS systems
- Experience
Experience of managing patient pathways, waiting lists or appointment processes
- Experience
Experience of working with RTT targets or performance standards.
- Qualifications
Medical Secretary Diploma or equivalent experience
- Qualifications
Experience of typing clinical letters including medical terminology
Job overview
An exciting opportunity has arisen in the Vascular department for a Band 3 Medical Secretary based at Pullman Court, Gloucester Royal Hospital.
The successful candidate should be able to work proficiently in a fast paced environment and have exceptional organisational skills with the ability to effectively manage their own workload. We are looking for someone to provide a comprehensive administrative service to busy consultant surgeons and our patients. Applicants must be flexible to meet the needs of the service and have a positive approach to their work.
The Vascular Network provides specialist cover for Gloucester Royal as the hub with Swindon Hospital as a spoke. Both sites are extremely busy and requires an energetic but exceptionally organised person to join our specialist team. If you like to be kept busy, enjoy variety and have good attention to detail whilst under pressure, then you could be the person we are looking for to enable us to deliver an excellent service.
(Friday's are mandatory due to service requirement)
Main duties of the job
Transcription
- Audio typing correspondence to patients, GPs and medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the Secretary Supervisor
Referrals and Booking
- Maximising capacity by ensuring that slots are used and flagging up any issues to the Secretary Supervisor
Outcomes and Results
- To ensure that RTT guidelines are achieved for patients
- Checking of clinic outcomes to ensure accuracy
-Ensure that the necessary action is taken for patients that are required to attend for further investigations, outpatient attendances, x-ray, blood tests etc. and ensure systems of work are in place to ensure the results are shared in a timely manner with the relevant clinician.
Admissions/Procedures
- Ensure the allocation of patients added to the waiting lists correctly.
- Ensure that patients do not breach their target waits in accordance with local and national guidelines. Take proactive action to resolve or escalate any concerns with waiting lists.
Specialty Specific Support
- Frequent contact with the team throughout the day to ensure progress of work and resolve queries/issues, escalating to the Pathway Navigator as appropriate
- Ensure all correspondence between the Network is uploaded to both systems
Detailed job description and main responsibilities
For full details of the job role and main responsibilities, please see attached job description & person specification.
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Applying for this NHS job
This advert is for Vascular Secretary, Band 3 with Gloucestershire Hospitals NHS Foundation Trust in Gloucester, England. It is listed as a Band 3 Secretary role. The advertised salary is £25,760 - £27,476 (pa, pro rata if part-time). The contract type is Permanent. The application deadline is 29 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Nov 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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