Vaccination Assistant

Requirements the employer expects applicants to meet.

• Values

  Commitment to and focused on quality, promotes high standards in all they do

• Values

  Able to make a connection between their work and the benefit to client and the public

• Values

  Values diversity and difference operates with integrity and openness

• Values

  Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others

• Experience

  Commitment and willingness to undertake learning and development courses as required to ensure competency for role, this will include vaccine training, administration training, basic life support and NHS statutory and mandatory training

• Experience

  Understanding of Confidentiality and Data Protection Act

• Experience

  Experience within a busy working environment dealing with members of the public and colleagues

• Experience

  Experience of providing and receiving information which requires tact or persuasive skills where there are barriers to understanding

• Experience

  Experience of dealing with and diffusing difficult conversations and situations

• Experience

  Experience using Microsoft Office packages and databases

• Experience

  Experience of office and administration procedure

• Experience

  Decision making and resolving work related issues

• Skills & Attributes

  Excellent communication skills (written, verbal and telephone)

• Skills & Attributes

  Excellent interpersonal skills in order to build effective rapport to create successful relationships

• Skills & Attributes

  Communicates complex condition related information to clients, requiring empathy and reassurance

• Skills & Attributes

  Ability to work as part of a team and actively participate in team meetings

• Skills & Attributes

  Able to maintain and record accurate documentation of interactions between clients, colleagues and other agencies in the appropriate legal records

• Skills & Attributes

  Able to demonstrate professional conduct, preserve client’s rights including confidentiality and promote mutual respect amongst colleagues

• Skills & Attributes

  Able to make decisions appropriate to role, level of knowledge and competence, using professional judgement; some of which will require analysis

• Skills & Attributes

  Work according to protocols under clinical supervision

• Skills & Attributes

  Planning and organisational skills

• Skills & Attributes

  Able to work flexibly and respond to changing demands in workload

• Skills & Attributes

  Ability to work well in a highly pressurised target driven environment to tight deadlines

• Skills & Attributes

  Willingness and determination to meet performance targets and quality standards

• Skills & Attributes

  Able to prioritise own work and support the team daily

• Skills & Attributes

  Delivers vaccination sessions and health promotion as needed

• Skills & Attributes

  Good keyboard skills and frequent VDU use for regular use of computer systems/ IT skills

• Qualifications and Knowledge

  Educated to NVQ level 3 in a relevant subject or equivalent level of qualification

• Qualifications and Knowledge

  Able to demonstrate English and Mathematics to GCSE or equivalent level

• Qualifications and Knowledge

  HCA (NVQ level 3) pathway or willingness to work towards it or equivalent experience

• Qualifications and Knowledge

  Knowledge of IM&T systems, or other patient administration systems or experience using databases

• Qualifications and Knowledge

  Strong IT skills in relation to Microsoft Packages including Excel, Word and Outlook

• Qualifications and Knowledge

  Knowledge of data protection and confidentiality