Location
Salary
£25,832.56 Per annum - Pro rata
Profession
Waiting-list coordinator
Grade
Band 4
Deadline
26 Nov 2026
Contract Type
Permanent
Posted Date
12 Nov 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

9 listed

Requirements the employer expects applicants to meet.

  • Qualifications, knowledge and experience

    GCSE or equivalent in English and Maths, grades 4-9 (A*-C)

  • Qualifications, knowledge and experience

    A Level / NVQ Level 3 in Business Administration/Customer Care or relevant equivalent experience

  • Qualifications, knowledge and experience

    Capable of attaining knowledge of the full range of organisational policies and procedures relating to 18-week pathways

  • Qualifications, knowledge and experience

    Capable of attaining experience in the RTT validation process, acquired through training and relevant experience. Able to validate across a range of different specialties

  • Qualifications, knowledge and experience

    Willing to work towards applying the 18 week rules to different patient pathways across a wide spectrum of specialities.

  • Qualifications, knowledge and experience

    To work towards being an expert in the use of the Trust’s patient information systems

  • Qualifications, knowledge and experience

    Capable of building in depth experience of using full range of Trust IT systems and patient data systems and Level 3 PPW training

  • Qualifications, knowledge and experience

    Significant administrative experience including initiating and maintaining office systems.

  • Qualifications, knowledge and experience

    Demonstrable experience in dealing with sensitive and confidential information under GDPR

Desirable

1 listed

Additional qualities the employer would prefer.

  • Qualifications, knowledge and experience

    Experience of training people / teams in national standards

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Title: Urology RTT Validator

Contract Type: Permanent

If you are already an NHS employee and are applying for an Annex 21 vacancy you may be entitled to pay protection.

Pay protection applies where the role you are applying for is at the same AFC band or higher, and you would receive less in pay compared with your current salary due to annex 21.

UHS will not be able to provide visa Sponsorship for this vacancy. Applicants should therefore ensure that they have sufficient right to work in the UK without requiring sponsorship for this role.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.

Main duties of the job

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with in the Urology Service.

Based mainly on-site with opportunity for remote working once fully competent in role

As part of the Urology Service, the post holder will:

Use advanced, specialist knowledge of 18‑week RTT pathways to validate surgical patient journeys, ensuring all pathway events are accurately recorded and fully compliant with national RTT rules and UHS standards.

Identify, investigate, and correct data quality issues within surgical RTT pathways, applying expert understanding of the causes of poor data quality and ensuring all corrections align with national and local guidance.

Review, assess, update, and validate RTT data across UHS systems, including the Patient Administration System (PAS), using advanced pathway management skills to ensure surgical pathways are complete, accurate, and reflect true patient status.

Interpret and apply complex RTT guidance to support accurate reporting, ensuring surgical services maintain high‑quality data that supports operational performance, waiting list management, and statutory reporting.

This role is a training contract where the salary will be brought up in line with the Band 4 AFC rate upon completion of the set standardised competencies, which could take anywhere from 6-12 months.

Detailed job description and main responsibilities

Act as an RTT champion for Urology, providing expert advice, supporting colleagues across clinical and administrative teams, and contributing to the delivery of RTT training to improve understanding, consistency, and data quality across the division.

Support continuous improvement by highlighting recurring issues, recommending process changes, and working collaboratively with operational teams to strengthen RTT compliance and pathway accuracy.

General Duties

  • The post holder will be responsible for detailed validation of patient pathways adhering to Referral to Treatment (RTT) rules and in accordance with National RTT guidelines and UHS access policy.
  • To assess, analyse, interpret and adjust information recorded on the Trust’s patient information system, ensuring accuracy of data throughout a patient’s journey.
  • To liaise with relevant staff to obtain information needed to appropriately validate pathways in accordance to 18 week RTT clock rules, ensure all information entered is accurately linked to an appropriate pathway.
  • To action pathway errors appropriately in order to prevent patients from breaching the 18-week target.
  • To support staff in their understanding and application of the 18 week pathway providing 1 to 1 training and mentoring and act as a point of contact on any RTT related queries
  • Ensure the accurate and efficient validation of ‘open pathways’. This involves working with clinical staff, operational management teams, other validation staff, line manager and corporate information team.
  • Pro-actively escalate potential breaches and other issues according to the department escalation guidelines.
  • To maintain an accurate record of the number of pathways validated and ensure appropriate comments are entered next to each record to efficiently act as an audit trail.
  • Plan and prioritise own workload with little supervision, responding to a fluctuating workload and using initiative to problem solve and know when to escalate issues
  • To audit and confirm the accuracy of the RTT data. Report accuracy issues back to the user in a structured and informative way, enabling the users to improve their knowledge of the patient pathways and data entry on PAS.
  • As part of the central validation team, provide cover for colleagues in times of annual leave or sickness absence to ensure continuity of work and also participate in induction and training of new team members.
  • Work closely with the Outpatients Administration Centre to review working practices, identify new improved ways of working and find solutions to problems.
  • To be involved in creating and updating SOPs and to recommend changes to policies and procedures to enhance department’s ability to provide optimum service.
  • Assist in internal auditing and production of ad hoc reports

What We're Looking For:

Keenness to learn

Able to demonstrate a flexible and ‘can-do’ attitude

Strong communication skills with the confidence to work with people across the organisation

The ability to comprehend complex rules around RTT and patient pathways

Ability to work in a changing environment.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Applying for this NHS job

This advert is for Urology RTT Validator with University Hospital Southampton NHS Foundation Trust in Southampton, England. It is listed as a Band 4 Waiting-list coordinator role. The advertised salary is £25,832.56 Per annum - Pro rata. The contract type is Permanent. The application deadline is 26 Nov 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (12 Nov 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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