Urology healthcare support worker

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

Urology Direct Clinic

Hours: Wednesday–Friday, 08:00–16:00 (Some flexibility may be considered)

We are looking for an enthusiastic and motivated Healthcare Support Worker to join our busy and forward-thinking Urology Direct team.

This is an exciting opportunity to work within a supportive and fast-paced specialist service, caring for patients with a wide range of acute and chronic urological conditions. The successful candidate will demonstrate excellent interpersonal and communication skills, a compassionate bedside manner, and a proactive approach to patient care.

This role would suit an experienced Healthcare Support Worker, although we would also welcome applications from apprentices or individuals keen to develop within healthcare.

Detailed job description and main responsibilities

Main Duties and Responsibilities: Support clinicians in the delivery of high-quality patient care within the urology outpatient setting Provide compassionate, professional, and dignified care to all patients Perform male and female catheterisation (training can be provided if required) Undertake venesection and cannulation where competent to do so Chaperone during examinations and procedures as required Receive and manage telephone referrals from GPs, Emergency Departments, community teams, and patients and document accurately.  Liaise with community nursing teams and complete referrals where appropriate Arrange and coordinate ongoing clinical supply orders for patients Ensure clinic rooms are appropriately prepared and stocked Escalate concerns appropriately and work within own level of competence Work both independently and as part of the wider multidisciplinary team Develop autonomous working practices once deemed competent and appropriately trained.

About You The successful candidate will: Be enthusiastic, caring, and motivated Have excellent interpersonal and communication skills Demonstrate a calm, professional, and empathetic bedside manner Be proactive and willing to learn new skills Thrive in a busy clinical environment Work well both independently and within a team Have good organisational and time management skills Be confident communicating with patients and healthcare professionals via telephone and face-to-face interactions

Desirable Skills and Experience Previous experience working in an acute hospital setting Male and/or female catheterisation experience Venesection and cannulation skills Experience within outpatient, acute, or urology services Knowledge of clinical documentation systems

Training and support will be provided for the right candidate.

This vacancy does not meet the Home Office threshold for sponsorship; therefore, we are unable to accept applications from candidates who do not have the right to work in the UK.