Job summary
This role helps people access safe, timely urgent care by supporting services during evenings and weekends, when help matters most. You'll be part of a welcoming Urgent Treatment Centre team, working alongside clinical and non-clinical colleagues to support patient flow and experience. The role is split across two services and follows a fixed rota, giving you clarity and consistency in your working pattern. Your work will help ensure patients feel supported, informed and cared for during extended opening hours.
Main duties of the job
What you'll do:
- Support day-to-day activity within an urgent care setting
- Help create a calm, safe and welcoming environment for patients
- Work closely with colleagues to support smooth patient journeys
- Follow agreed processes to maintain quality, safety and confidentiality
- Work a fixed four-week rota including evenings and weekends
- Week 1: Saturday and Sunday, 07:00-18:00
- Week 2: Friday, 18:00-23:00 and Saturday, 11:00-23:00
- Week 3: Friday, 07:00-18:00
- Week 4: Thursday, 07:00-18:00
What we're looking for:
- A caring, reliable approach with a focus on patient experience
- Ability to work well as part of a team
- Confidence following set procedures and routines
- Willingness to work evenings and weekends as part of a rota
- We welcome transferable skills and provide training and support
About us
At CHCP, we're passionate about peopleand we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first-class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13thlargest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Details
- Date posted: 18 June 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 a year pa/pr
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 810-7951790 - A
- Job locations: Bridlington Urgent Treatment Centre, Bessingby Rd,, Bridlington, YO16 4QP, United Kingdom
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person specification
Knowledge
Essential
- Knowledge of a range of reception and administration procedures.
- Standard IT skills including basic knowledge of Microsoft programmes.
Desirable
- Knowledge of stock rotation and control procedures
Experience
Essential
- Previous experience working with the general public
Desirable
- Previous driving experience
Qualifications
Essential
- Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to OCR level 2 standard International Computer Driving License (ICDL) or able to demonstrate high level of keyboard skills and knowledge
- Current Full Driving Licence
- Basic Life Support training or willingness to undertake
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Applying for this NHS job
This advert is for Urgent Care Support Staff with City Health Care Partnership CIC in Hull, North East and Yorkshire, England. It is listed as a Band 2 role. The advertised salary is £25,272 a year. The contract type is Permanent. The application deadline is 01 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (18 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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