Job overview
EMAS is pleased to offer an exciting opportunity for individuals looking to begin or develop a rewarding career in healthcare as an Urgent Care Assistant (UCA).
We are seeking compassionate, motivated, and caring people who share our commitment to delivering high-quality urgent and emergency care across the East Midlands. Successful applicants will demonstrate the Trust values of Respect, Integrity, Compassion, Teamwork, and Contribution, alongside excellent communication and interpersonal skills.
Essential to this role is a commitment to personal and professional development, a passion for helping others, and a dedication to delivering high-quality care to the patients and communities we serve.
To apply, you must:
- Hold 3x GCSEs (including Maths & English) at minimum Grade C/4, or equivalent.
- Hold a full UK manual driving licence.
- Have no more than 3 points on your driving licence for minor speeding offences only.
- Be aged 18 or above.
You will initially start on our Urgent Care Assistant training course which lasts a minimum of 5 weeks, before becoming a qualified Urgent Care Assistant. You must be able to commit to the whole training period.
Successful candidates will commence employment with the Trust on 19 October 2026.
Main duties of the job
As a UCA, you will be providing care, support and transportation to patients in a variety of community settings. No two days are the same; you may be helping a patient following a fall, supporting someone experiencing a healthcare crisis, or assisting with the assessment and treatment of patients with urgent care needs. This is a challenging yet highly rewarding role for individuals who are passionate about making a positive difference to the lives of others every day.
Urgent Care Assistants will also be eligible to apply for internal progression opportunities to work their way up through the Paramedic career path, initially with progression to Emergency Ambulance Associate, followed by Qualified Ambulance Technician and then onto the Technician to Paramedic Apprenticeship.
Detailed job description and main responsibilities
Please see the full job description and person specification attached to the advert for more details on the role.
Person specification
Experience
Essential
- Experience of working in a customer care or patient care environment.
Qualifications
Essential
- 3 GCSE’s (including Maths & English) at Grade C/4 and above or equivalent
- Full driving licence including Category A (old style licence) or Category B driving licence with no more than 3 penalty points.
Knowledge and Skills
Essential
- Demonstrates an ability to communicate effectively verbally and in writing
- Demonstrates an ability to develop effective working relationships with colleagues and the public
- Demonstrates an ability to empathise with people dealing with sensitive situations assertively and tactfully
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Applying for this NHS job
This advert is for Urgent Care Assistant - Trust Wide with East Midlands Ambulance Service NHS Trust in Nottingham, Midlands, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum plus Section 2 unsocial hours enhancement. The contract type is Permanent. The application deadline is 05 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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