UEC Receptionist / Ward Clerk

Job overview

Precious applicants need not apply

We are looking for bright and friendly skilled workers with passion and vision. Are you a motivated, enthusiastic and energetic person that we are looking for? This could be an excellent opportunity for you to join a multi-skilled administration team in the Accident & Emergency Department.

You will be joining an inclusive, diverse and engaged workforce and support our “moving to outstanding” journey. We are currently recruiting for a UEC Ward Clerk/Receptionist to join our Urgent & Emergency Care team.

The pattern of work operates across three shifts: Early shift 7.15am–3.15pm, Late shift 2.15pm-10.15pm and night shift 22.00pm-07.30am, Including weekends and bank holidays.

Main duties of the job

• The successful candidates will provide full administrative support to the Emergency Department ensuring that patients are registered accurately in an efficient and timely manner.
• You will be responsible for inputting appropriate patient information onto the electronic patient system, ensuring the patient demographic data is updated and answering telephone queries.
• The role will also include filing records, scanning, and booking patient appointments.
• Previous experience as an Administration Clerk with a working knowledge of a ward environment would be desirable. Good communication and time management skills are essential.
• Applicants should have reception experience and should have an excellent attendance record.
• You should be a calm, organized and well-motivated person with a positive and flexible approach to your work. The post involves contact with patients and their families; therefore, excellent communication skills are vital. You should possess good keyboard, IT and interpersonal skills. You should be able to demonstrate the ability to work as part of a team and have a flexible approach to your working hours.

Detailed job description and main responsibilities

*** Please refer to Job description and person specification attached to this vacancy information ***

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.