Job requirements
Essential
12 listedRequirements the employer expects applicants to meet.
- Skills
Communication & Relationship Skills
- Skills
Provide and receive highly complex, sensitive or contentious information; agreement or co-operation required; Present highly complex, sensitive or contentious information to groups
- Skills
Positive and proactive approach to engagement and leadership
- Skills
Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change; Presents workshops to large groups of staff
- Skills
Excellent interpersonal, communication, negotiation, persuasive and facilitation skills and able to demonstrate an ability to manage conflict, seek resolution and influence peers and colleagues
- Experience
Health service management Knowledge of health service management, including change management and workforce re-design, acquired through training and experience to Masters’ level equivalent
- Experience
Change and Improvement Experience of successfully managing and delivering improvement or change projects in challenging environments
- Experience
Experience of providing training in improvement tools and techniques
- Experience
Experience in change, transformation and productivity initiatives within healthcare or a comparable environment
- Experience
Experience working within complex projects, collaborating with multidisciplinary teams
- Qualifications
Educated to masters degree level or equivalent level of knowledge and experience
- Qualifications
Evidence of continuing professional development
Desirable
13 listedAdditional qualities the employer would prefer.
- Skills
Knowledge of the NHS Constitution, the Trust vision and current change agenda in the NHS
- Skills
Able to think strategically and evaluate the longer-term impact of proposals
- Skills
Occasionally undertake research and development activity
- Skills
Ability to clearly communicate the “bigger picture” and help others understand and deliver the vision whilst successfully navigating challenges
- Experience
Experience of working in the NHS or other complex healthcare setting
- Experience
Experience working with a continuous improvement system within the NHS or public sector setting
- Experience
Experience of developing and implementing a benefits realisation framework
- Experience
Knowledge and experience of coaching practices, tools and models
- Experience
Experience in deploying a Quality Management System in a healthcare context
- Qualifications
Training and experience in quality / service improvement techniques
- Qualifications
Lean Six Sigma Black Belt or equivalent
- Qualifications
Leadership or Coaching qualification
- Qualifications
Project management qualification or equivalent experience
Job overview
This is an exciting opportunity to join the Trust's Transformation, Strategy and Improvement team as we embark on a multi-year journey to reshape how the Trust delivers change and embeds improvement across the organisation.
The successful candidate will join a team and play a key role in ensuring data is at the heart of the Trust's decision making.
You will play a key role in supporting the Trust's Quality Management System (QMS) and Continuous Quality Improvement programme. The post holder will provide expert analytical support, improvement intelligence, measurement systems, and visual management tools that enable teams to identify opportunities for improvement, understand variation, evaluate interventions, and sustain change.
Working closely with Improvement Practitioners, clinical and corporate teams, the post holder will develop meaningful measures, improvement dashboards and analytical insights that support the delivery of strategic priorities and organisational transformation. The role will help build a culture where decisions are informed by data, improvement is evidence-based and teams are empowered to use measurement to drive better outcomes for patients and staff.
Main duties of the job
Improvement Measurement & Analytics
Lead the development of measurement frameworks for Trust-wide Continuous Quality Improvement (CQI) programmes. Develop process, outcome and balancing measures using SPC, variation analysis and process mining to assess performance and identify improvement opportunities. Produce run charts, control charts and visual management tools to support decision-making and project evaluation.
Quality Management & Business Intelligence
Develop and maintain dashboards and reporting systems supporting the Trust’s Quality Management System (QMS). Work with leaders to establish measures aligned to strategic and operational priorities. Translate complex data into actionable insight, identify variation and opportunities for improvement, and develop reporting solutions using Power BI, SQL and other analytical tools. Present findings and recommendations to a range of audiences.
Support to Improvement Programmes
Provide analytical leadership for CQI and transformation programmes. Partner with Improvement Practitioners and project teams to define metrics, monitor benefits, track progress and support evidence-based decision-making. Attend improvement events and programme boards, providing measurement expertise and supporting the delivery of sustainable improvements in quality, safety, productivity and experience.
Detailed job description and main responsibilities
Please see attached job description
If you have any questions, please feel free to get in touch
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for TSI Senior Analyst with East Sussex Healthcare NHS Trust in Eastbourne, England. It is listed as a Band 7 Analyst role. The advertised salary is £49,387 - £56,515 per annum, pro rata. The contract type is Permanent. The application deadline is 28 Oct 2026.
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