Triage Clinican

Job overview

An exciting career opportunity has arisen for a Band 6 Triage Clinician to join the Bracknell Community Nursing Team – this role is both office and practice-based.

The Triage Clinician will provide clinical support, assistance and professional expertise to all callers to the Clinical Nursing Triage, including both healthcare professionals and patients within Bracknell.

The service is the main point of access for Bracknell Community Nursing taking referrals from professionals and patients requiring healthcare services and the Trust Health Hub.

Within this position you will be required to demonstrate sound clinical reasoning and have a positive enthusiastic approach to the role. This role is partially office based and also working with patients in their own homes as part of the urgent nurse support.  Also, the role may be supporting one of our community clinics on site in Bracknell.

We are a friendly and supportive team, looking for highly motivated RNs who demonstrate a passion for delivering care to the community. Your role will be pivotal in ensuring the local community receive the highest quality of care in their own homes.

As a Triage Clinician, no day is the same and you will be communicating with patients and service providers of varied needs.

Please note you must currently be in the UK with access to a car for work purposes to be eligible for this role.

Main duties of the job

• To work as a key member of the Triage Team •    To offer sound expert clinical advice that oversees entry into our service. •    To maintain up-to-date Statutory and Mandatory training and be prepared to rotate into clinical services as necessary to maintain clinical skills.  •    To hold professional registration and adhere to professional codes of practice and conduct. •    To work in conjunction with administrative support staff and the community nursing service to provide high quality, clinical triage using knowledge, skills, critical thinking and professional judgement. •    To assist the administrative support staff where required by accepting the transfer of cases requiring additional clinical advice, reviewing recorded clinical information and offering advice. •    To provide urgent clinical support to patient in their own homes and in-house clinic support.  •    To control and manage calls effectively by using skilled questioning, active listening and excellent verbal communication skills in a calm, professional manner. •    The Community Triage Nurse will possess the ability to prioritise tasks, cases and situations appropriately to ensure effective delivery of services during periods of high demand. •    To liaise and communicate clinical information verbally and/or via telephone to Clinical Nursing Staff as appropriate to ensure continuity of care for the caller.

Detailed job description and main responsibilities

The “must haves” for this role:

• NMC Current PIN  •    At least 2 years physical nursing experience within a Community            setting •    Excellent critical thinking skills to be able to make clinical decisions based on information callers provide.

For further information about the role, please see attached job description and person specification

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.   We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to email: Philomena Grey on Philomena.Grey@berkshire.nhs.uk who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.