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Job requirements
Essential
4 listedRequirements the employer expects applicants to meet.
- Education
Relevant level 4 qualification in business administration or project management. (E.g. NVQ level 4, diploma, HNC etc)
- Experience
Previous administrative experience is required, in particular working in a fast paced environment, with competing demands for attention.
- Disposition
Ability to work autonomously, prioritise own workload and act on own initiative to agreed deadlines but is equally a strong team player.
- Skills and Knowledge
Advanced computer literacy/skills in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint etc)
Desirable
1 listedAdditional qualities the employer would prefer.
- Experience
Knowledge and/or experience of Trauma Risk Management
Job overview
The role provides comprehensive coordination, administration, data analysis and reporting support for the Trust's Trauma Risk Management (TRiM) service and Neurodiversity Wellbeing Programme. The post holder manages referrals, onboarding, coaching allocations, programme tracking, governance reporting and stakeholder communications, while maintaining accurate records and handling sensitive staff information confidentially. They work closely with internal teams, external coaching providers, TRiM practitioners and programme leads to monitor progress, analyse outcomes, coordinate training and supervision activities, support continuous service improvement, and ensure effective delivery of wellbeing support for staff. The role requires strong organisational, analytical and communication skills, the ability to manage competing priorities independently, and a commitment to creating a supportive, inclusive and neurodiversity-friendly workplace.
Main duties of the job
Job Purpose
The post holder will provide comprehensive coordination, administrative and analytical support to key Staff Experience wellbeing programmes, including the Trust's Neurodiversity Wellbeing Programme and Trauma Risk Management (TRiM) service.
The role will support the effective delivery of neurodiversity coaching, assessment and profiling tools, internal coach development and associated workstreams, whilst also providing administrative support for the Trust's TRiM programme, ensuring the effective coordination, monitoring and reporting of referrals, practitioner activity and programme outcomes.
Working with a range of internal and external stakeholders, the post holder will coordinate referrals and onboarding processes, maintain programme information and tracking systems, monitor progress against agreed actions and timescales, produce reports and performance information, and support programme governance, evaluation and continuous improvement activities.
The post holder will be expected to work with a degree of autonomy within agreed programme processes, proactively identifying outstanding actions, resolving routine issues and escalating risks, delays, data quality concerns or more complex matters to the appropriate programme lead.
The role involves handling confidential and sensitive staff information and requires a high level of organisation, accuracy, communication, discretion and professional judgement.
Detailed job description and main responsibilities
Please ensure you refer to the Job Description attached where you will find the full details of the role and its responsibilities, as this will support you when completing your application.
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Applying for this NHS job
This advert is for Trauma Risk Management (TRiM) / Neurodiversity Support Coordinator with North East Ambulance Service NHS Foundation Trust in Newcastle upon Tyne, England. It is listed as a Band 4 Coordinator (discipline unspecified) role. The advertised salary is £28,392 - £31,157 per annum (pro rata) (pennding ratification). The contract type is Permanent. The application deadline is 11 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (29 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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