Job overview
This is a rewarding and varied role at the heart of the Trauma & Orthopaedic service, offering the opportunity to make a meaningful difference to patients recovering from limb fractures. As a valued member of the multidisciplinary team, you will work alongside specialist nurses, trauma coordinators, and medical staff to help deliver high-quality, compassionate, and well-coordinated care.
You will be a key point of contact for patients and carers, providing reassurance, guidance, and clear information throughout their recovery journey. The role combines hands-on patient support with essential coordination and administrative responsibilities, including assisting with care planning, tracking patient progress, and ensuring appointments and investigations run smoothly.
This position is ideal for someone who enjoys working in a fast-paced, people-focused environment, where strong communication, organisation, and teamwork are essential. You will play a vital role in improving patient experience, supporting timely care, and contributing to service development and continuous improvement.
Overall, this is an excellent opportunity to build your skills, be part of a supportive team, and have a direct impact on patient outcomes within a dynamic clinical setting.
Previous applicants need not apply.
Main duties of the job
- To understand the role in more detail, please refer to the attached job description and person specification.
Detailed job description and main responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Knowledge
Essential
- Understand person-centred care
- Understand the health and social care environment
- Effective team player able to work with people at all levels within the trust
- Self-motivated but also able to motivate others
- Ability to always maintain confidentiality
- Knowledge of multidisciplinary team meetings
Desirable
- Offers appropriate help and advice with sensitivity
- An understanding of clinical audit and data collection methodology
- Knowledge of fracture liaison service waiting times policies and procedures
- Seeks ways to improve systems and efficiency
- Knowledge of fracture Pathways, , national initiatives
- Knowledge of relevant fracture treatments, interventions and terminology
Experience
Essential
- Relevant health or social care experience
- Experience of multi professional working
- Experience of coaching/teaching patients’ carers
- Experience of using Microsoft Office and web-based systems, hospital computer systems e.g PAS, case note tracking, ORION
Desirable
- Research experience
- IT Skills
Qualifications
Essential
- GCSE English Language and Mathematics (Grade A-C) or equivalent
- NVQ3 or equivalent through short courses
- European Computer Driving Licence or equivalent
- Good understanding of NVQ Level 3 or equivalent experience
Desirable
- NVQ Level 4 or equivalent experience
Skills and Effort
Essential
- Possess effective listening skills
- Negotiation and influencing skills
- Excellent communicator who can communicate with a wide range of different professional groups (both clinical and non-clinical)
- High degree of concentration
- Effective judgment skills for decision making
- Ability to prioritise tasks, work to deadlines and manage own time effectively
- Ability to deal with difficult emotional situations
- Ability to show empathy and understand the difficulties faced by people affected by fractures
- Effective organisational skills
- Practical problem-solving skills
- Good observation and assessment skills
- IT skills including data entry
- Ability to work as part of a team as we use own initiative
- Ability to prioritise own workload
- Ability to deal tactfully with patients and relatives
- Work with those affected by fractures on a regular basis
Contractual Requirements
Essential
- Flexible approach to work
- Full UK Driving Licence
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Applying for this NHS job
This advert is for Trauma & Orthopaedic Support Worker with Sherwood Forest Hospitals NHS Foundation Trust in Sherwood Forest Hospitals. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent: to work across all sites. The application deadline is 31 Aug 2026.
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