Transport Driver

Job overview

To provide a high-quality, Trust-wide courier and transport service, including the transportation of service users, staff, equipment, and supplies across Hertfordshire and beyond. The postholder must hold a clean full UK driving licence (including Category C), operate in a professional and courteous manner, and support the safe and efficient running of a 24/7 transport service, including weekends, nights and bank holidays.

All staff must comply with the Trust’s Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct, and Equality and Diversity standards.

Main duties of the job

Operational

• Provide scheduled and ad hoc transport services across the Trust’s locations.
• Drive Trust vehicles up to 3500kg for delivery of equipment, supplies, and personnel.
• Complete daily vehicle checks, maintain cleanliness, and ensure roadworthiness.
• Load and unload items in a safe manner; follow PPE and manual handling protocols.
• Collect and deliver mail, pharmacy, medical records, and confidential documents.
• Transport service users, families and staff as required, including those with mobility issues (wheelchair training provided).
• Respond to emergency requests in line with Trust procedures.
• Operate communication devices and maintain accurate journey logs.

Communications

• Communicate courteously and professionally with service users, staff and the public.
• Follow operational instructions clearly; escalate incidents and delays promptly.

Detailed job description and main responsibilities

Duties and Responsibilities:

Additional Information:

Physical Skills

• Full UK driving licence (including Category C)
• Ability to load/unload and secure items safely.

Physical Effort

• Daily lifting/moving of equipment; exposure to variable weather conditions.

Mental Effort

• Ability to work under pressure and to tight deadlines.

Emotional Effort

• Occasional contact with distressed or vulnerable service users

Working Conditions

• Working evenings, nights, weekends, bank holidays on a 24/7 rota
• Uniform and PPE provided.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.