Transformation Programme Manager - GP OOHs

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

An exciting 6-month secondment opportunity has become available for a Transformation Programme Manager within the GP Out of Hours (OOH) Service. This pivotal role will support our commitment to enhancing patient care and will play a key leadership role in the development and implementation of the GP Walk-in Centre (WiC).

This opportunity is ideally suited to an individual who is driven by purpose, energised by organisational development, and passionate about creating high-quality, patient-centred services while fostering a positive and inclusive workplace culture.

The Transformation Programme Manager will work closely with the GP OOH Senior Management Team, providing leadership and expertise to support transformational change across the service. You will lead and facilitate service planning, performance improvement, and service redesign, ensuring that best practice and innovation are embedded throughout the development of the Walk-in Centre.

You will play a critical role in influencing change to improve quality, safety, efficiency and effectiveness, ensuring services remain responsive, sustainable and focused on delivering excellent patient experience.

Interviews due to take place on 31st March 2026.

Duration, Location, and Working Pattern:

• Location based in Calendonia House
• Fixed-term Contract for 6 months
• Full-time Contract (37 hours per weeek)
• Shift pattern for this post are Monday to Friday, 0900 - 1700

rKey responsibilities:

• Lead and support transformational change programmes within GP OOH, with a specific focus on the GP Walk-in Centre
• Facilitate service planning, performance management and service redesign
• Work collaboratively with senior leaders and stakeholders to deliver agreed outcomes
• Influence improvements in quality, safety, efficiency, effectiveness and patient-centred care
• Support a culture of continuous improvement and staff engagement
• Please refer to the job description and person specification for further details.

Knowledge, training, qualifications and/or experience required to do the job:

• Educated to a Degree Level, preferably at a Masters Level, or can clearly demonstrate they have experience operating at a strategic level.
• A demonstrable track record of success in a senior management position within a complex environment incorporating the delivery of transformational change.
• Significant senior management experience, preferably within the NHS.
• Able to lead quality improvement projects.
• Demonstrable track record of participation in education, experience in workforce planning, project management, and improvement methodologies in practice.
• Ability to understand, communicate and influence policy initiatives and their implementation across a broad spectrum.
• Ability to influence both individuals and teams to implement change to best effect both internally within NHS GGC and externally with other partners.
• A high level of interpersonal, strategic and technical skills with a visible leadership style.
• Proven track record of being able to work under pressure and using own initiative and to multi-task and manage complex projects simultaneously.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Raylene Bell, Clinical Service Manager, 07767005617 or email [email protected]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

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From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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