Job overview
The post holder will be a member of the Therapies Assistant & Administration Team to ensure an efficient service is provided for adult patients and their carers attending clinics. They will also provide assistant cover to various therapies classes.
The Therapies department is split between three different sites within Dorchester, Weymouth and Charlton Down. They provide clinical appointments, as well as different classes and gym groups.
Main duties of the job
The post holder will work closely with the team to ensure the delivery of a high quality service. They will require the utilisation of good secretarial, clerical, communication and interpersonal skills.
A polite and helpful first point of contact for patients, staff, and visitors to the Therapies Department at Weymouth Community Hospital and the Outpatient Therapies Centre in Charlton Down. To make patient appointments. To deal with enquires from patients, staff and visitors including by telephone, email, and face to face. The accurate sending and receiving of electronic data using hospital systems such as PAS and DPR.
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person specification
Other
Essential
- Be able to demonstrate flexibility and reliability
- Able to use own initiative
- Work across sites in a flexible manner and adapt to changing environments
- Able to comply with Trusts moving and handling guidelines and therapeutic handling
- Professional manner and appearance
- Hold a valid UK Drivers License
Desirable
- Self-motivated
SKILLS & ABILITIES
Essential
- Willingness and ability to undertake training.
- Able to communicate routine information to patients, carers other health professionals and team.
- Positive interpersonal skills
- Ability to work effectively in a team environment
- Good time management skills with ability to organise prioritise.
- Able to provide a good standard of clear concise, written, and verbal reports in English
- IT skills, including using hospital data bases, word processing and email
- Ability to manage own stress and work in a stressful and unpredictable environment
- To show empathy and fairness to give support to others
- Understanding and importance of confidentiality.
Desirable
- The ability to identify and act upon potential clinical risks
KNOWLEDGE & EXPERIENCE
Essential
- Experience in person facing role.
- Experience and ability to work collaboratively with other members of the team
- Experience of using own initiative
Desirable
- Able to demonstrate a base level knowledge of conditions, clinical pathways
- Awareness of clinical governance and its implication for Therapy
- Previous experience of working in administrative post
EDUCATION, QUALIFICATIONS & TRAINING
Essential
- 4x GCSE Level C or equivalent including English and Maths
Desirable
- BTEC or HND or NVQ level 2 or equivalent experience in relevant subject
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Applying for this NHS job
This advert is for Therapy Assistant with Dorset County Hospital NHS Foundation Trust in Dorchester, South West, England. It is listed as a Healthcare support worker role. The advertised salary is £25,760 - £27,476 Pro Rata Per Annum. The contract type is Permanent. The application deadline is 10 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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