Temporary Staffing Administrator

Job overview

Are you an experienced administrator with excellent IT skills who thrives in a busy, fast-paced environment?

We are looking for a confident, organised and proactive Temporary Staffing Administrator to join our Staff Bank team at Kingston and Richmond NHS Foundation Trust.

We need someone who can:

• Hit the ground running and quickly get to grips with new systems.
• Work independently, using initiative and good judgement.
• Manage competing priorities without compromising accuracy.
• Remain calm, organised and focused under pressure.
• Bring a positive, flexible and can-do attitude.

If you back yourself to take on a new challenge and learn quickly, we'd love to hear from you!

Main duties of the job

As a Temporary Staffing Administrator, you will support the day-to-day operations of our Staff Bank service, ensuring staffing requests and administrative processes are managed efficiently.

Your key duties will include:

• Coordinating temporary staffing requests and bank bookings.
• Responding to enquiries from bank workers and hiring managers.
• Maintaining accurate records across workforce and rostering systems.
• Managing shared inboxes and ensuring timely responses.
• Supporting compliance, training and general bank administration.
• Working closely with colleagues to resolve queries and improve processes.

What we're looking for:

• Excellent administrative and IT skills, particularly Excel and Outlook.
• Confidence navigating multiple systems and learning new software quickly.
• Strong organisational skills and attention to detail.
• Ability to prioritise workloads and meet deadlines.
• Excellent communication and problem-solving skills.
• A proactive approach with minimal supervision required.How to apply: Please send through your CV to

Detailed job description and main responsibilities

The successful candidate will be expected to:

• Process and coordinate temporary staffing requests and bookings.
• Maintain accurate staff records and update electronic systems, including ESR and e-rostering.
• Monitor and respond to emails, telephone calls and staffing enquiries.
• Support bank worker compliance, mandatory training and onboarding administration.
• Assist with resolving booking, timesheet and payroll queries.
• Produce and maintain spreadsheets, trackers and reports.
• Prioritise urgent requests whilst maintaining attention to detail.
• Liaise effectively with bank workers, managers and internal departments.
• Identify administrative issues and take initiative to resolve them.
• Support the wider team with additional duties as required.

We are looking for someone who is confident in their abilities, technically capable and ready to make an immediate contribution to the team.