Job overview
Previous applicants need not apply
Warrington & Halton Teaching Hospital NHS Foundation Trust's Switchboard team provides a vital service to staff, patients and their relatives and provides a professional customer service 24/7 365 days a year. In house training will be provided to deal with all aspects of Switchboard duties. The post holder will form part of the Switchboard team, working various shifts to cover a busy hospital switchboard.
Main duties of the job
The post holder will be responsible for operating the hospital switchboard answering all incoming and outgoing calls in a timely and efficient manner. Responsible to be involved in all associated procedures within the Switchboard environment, responding to all emergency calls and alarms whilst remaining calm, concise, and polite under pressure. The post holder will be required to perform in an environment where the work pattern is unpredictable and to demonstrate flexibility with their availability.
Detailed job description and main responsibilities
To operate the trust switchboard and answer and connect all external & internal, incoming and outgoing calls in a polite and efficient manner.
- FULL JOB DESCRIPTION ATTACHED
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Applying for this NHS job
This advert is for Telephonist with Warrington and Halton Teaching Hospitals NHS Foundation Trust in Warrington, North West, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 Per Annum, Pro Rata. The contract type is Permanent. The application deadline is 16 Jun 2026.
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