Job requirements
Essential
14 listedRequirements the employer expects applicants to meet.
- Experience
Significant experience in the IT arena, and be experienced in supporting projects.
- Experience
Experience in using ICT systems (CRM/SharePoint).
- Experience
Experience of communicating and explaining ICT issues
- Experience
Experience of inter-organisational working.
- Experience
Organising, minuting and facilitating meetings (Chairing where appropriate).
- Experience
Effective problem-solving skills
- Experience
Microsoft Office – advanced use.
- Experience
Ability to work flexibility and manage own workloads
- Knowledge Requirements
Understanding Health Informatics within the NHS
- Knowledge Requirements
Understanding of the importance of effective communication to senior stakeholders and management.
- Knowledge Requirements
Knowledge of databases and IT applications
- Contractual Requirements
Ability to work flexibly, outside normal office hours in order to suit the needs of the customers.
- Contractual Requirements
Ability to travel in order to attend meetings as required.
- Qualifications- Academic/ Craft/ Professional/Further Training
Educated to diploma level or equivalent qualification/experience.
Desirable
5 listedAdditional qualities the employer would prefer.
- Experience
Significant experience preferably in an NHS environment
- Experience
Experience of project management.
- Experience
Training of other users in IT systems
- Experience
Demonstrated ability to negotiate.
- Knowledge Requirements
Knowledge of NHS IT systems and terminology
Job overview
Nottinghamshire Health Informatics Service are looking for two organised and proactive Technical Support Officers to provide a comprehensive administrative service across NHIS. The role will involve coordinating meetings and resources, preparing agendas, papers and reports, maintaining accurate records and databases, managing correspondence and information requests, and supporting senior managers and project activity.
The successful candidates will have strong organisational and communication skills, excellent attention to detail, and the ability to manage competing priorities while handling sensitive information professionally. Although the role operates within a technical environment, its main focus is on delivering efficient, responsive and high-quality administrative support.
This is an excellent opportunity for someone with strong analytical, administrative and customer service skills who enjoys working with data, systems and a wide range of stakeholders.
Join us and help support the delivery of high-quality information and technical services that make a real difference to healthcare.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
Detailed job description and main responsibilities
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Applying for this NHS job
This advert is for Technical Support Officer with Sherwood Forest Hospitals NHS Foundation Trust in Sutton-in-Ashfield, England. It is listed as a Band 4 IT support officer role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 27 Oct 2026.
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