Team Secretary - Primary Care Mental Health Team

Job details

• Job reference: 250208
• Salary: Band 3 (£29,103 - £31,409)
• Job closing date: 21/06/2026
• Job Type: Administrative Services
• Location: See below
• Employment type: Permanent
• Hours Per Week: 36
• Job posted date: 04/06/2026
• Employer (NHS Board): NHS Greater Glasgow & Clyde
• Department: Primary Care Mental Health Team

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

You will ensure that an effective and efficient secretarial and administrative service is provided to the Multidisciplinary Team within Adult Community Mental Health Services across Glasgow City HSCP. The team includes managerial, psychology, nursing and occupational therapy staff.

The role involves supporting the day-to-day administrative functions of the service and contributing to the smooth operation of the wider administrative team.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• This is a permanent position working full time hours (36)
• These hours will be worked Monday - Friday 9.00am - 5.00pm 36 hours worked over 5 days. Shift pattern to be confirmed.
• You will be based at 12 Sandy Road, Glasgow G11 6HE

Key responsibilities:

You will provide comprehensive secretarial and administrative support to the Multidisciplinary Team within Adult Community Mental Health Services.

This will include undertaking reception duties and acting as a key point of contact for service users, staff and external agencies. You will independently manage calls and emails, process referrals and enquiries through a single point of access, and ensure accurate data input and maintenance on relevant systems.

Responsibilities also include record management, general typing duties and supporting the wider Administrative Team with a range of administrative functions. In addition, you will provide administrative cover across services as required to ensure continuity of service delivery.

Knowledge, training, qualifications and/or experience required to do the job:

• Must show competence in the use of range of computer packages evidenced by experience or formal qualification e.g. ECDL.
• Must show knowledge of working in an office environment and of operation of office equipment and systems. This may be through formal training or work experience.
• Should be willing to participate in short courses or more formal training opportunities to improve skill level e.g. through achievement of SVQ in Administration at Level 2 or 3.
• Requires good command of verbal and written English.
• Requires knowledge of organisation and department gained through prior experience within the organisation, induction or short period of orientation.

• There will be an on-going requirement to have a personal development plan agreed with the manager which will include participation in training and development.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:Catherine McAlaney - Sector Administrator on 0141 211 1430 or Catherine.McAlaney@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.