Team Administrator

Job overview

Please note that this role is being offered as a Fixed Term Contract for 12 months or as an internal secondment opportunity.

We are looking for an organised and proactive Team Administrator to join our busy East Neighbourhood Mental Health Team.

This is an important role within the team, providing the day-to-day administrative support that enables our multidisciplinary staff to deliver safe, effective and timely care to people using our service.

You will work closely with clinicians and other members of the team, helping to keep the service running smoothly. No two days will be the same, and you will need to be comfortable managing a range of competing priorities while maintaining a high level of accuracy and attention to detail in a fast paced environment.

You will provide a comprehensive administrative service to the team, including supporting referrals and appointments, maintaining accurate patient and waiting-list information, processing correspondence and clinical documentation, arranging meetings and providing general administrative support to the multidisciplinary team.

The role involves working with confidential and sometimes sensitive information, so accuracy, discretion and good communication skills are essential. You will use a range of electronic systems and will need to be confident with IT and able to learn new systems quickly.

Main duties of the job

We are looking for motivated and enthusiastic person who is:

• Organised;

Knowledge of System 1 desirable

• Have sound IT/administration skills (Word, Excel, PPT);
• Work well in a team;
• Have excellent communication skills;
• Have good interpersonal skills and is able to work in a confidential and sensitive manner.

You will be offered opportunities for training and professional development.

We would be very happy to discuss any questions or queries with prospective candidates.

Detailed job description and main responsibilities

The Team Administrator will provide a full administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people who use services and their carers, who may at times be distressed or angry. The Team Administrator will be responsible for ensuring the effectiveness of the office environment for the team.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.